Claims Technician - Liability

The Claims Technician provides support to the commercial auto claims team in a variety of ways, including preparing correspondence, processing payment requests, sending letters, and assisting with calls related to claims, among other tasks.  Will report to a Liability Supervisor. 

Job Responsibilities

Duties are not limited to the below and may expand over time.

• Prepare forms and letters
• Follow up on records requests
• Process payment requests
• Assist with any billing issues and communicate with external parties to resolve outstanding invoices
• Order Police Reports
• Assist with claim assignments and transfers
• Assist with meeting scheduling
• Run ISO searches
• Vendors assignments
• Various projects as needed by the department

Qualifications

Knowledge, Skills, & Abilities:

• Must have excellent organizational and time management skills
• Self-motivated and able to work independently while meeting assigned deadlines
• Excellent verbal and written communication skills
• Must be able to speak and write knowledgably with internal and external clients
• Proficient in MS Word, One Note, Outlook and Excel
• Ability to thrive in a remote environment

Education:

• Associate’s degree or higher

Experience

• At least 2 years of office or similar experience.

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided.  The salary range for this job is $50,000 to $65,000.  Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.