C&I Lending Operations Administrator

Axos Bank

Target Range:

$68,640.00/Yr. - $85,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

As a Senior Loan Operations Administrator, you’ll be a key player in managing the full lifecycle of commercial loan processing — from documentation and closing to disbursement and post-closing follow-up. You’ll work closely with lending officers, borrowers, and internal departments to ensure every loan is accurately documented, compliant, and efficiently executed.

Responsibilities:

• Coordinate the closing process for various loan types, ensuring all required documentation and approvals are in place
• Resolve issues related to liens, judgments, title exceptions, insurance coverage, and other closing conditions
• Disburse loan proceeds and confirm that all fees are collected at closing
• Prepare and submit loan documentation request packages, including checklists and approval verification
• Partner with specialized groups such as Real Estate Documentation, Income Property, and Asset-Based Lending to ensure completeness
• Audit executed loan documents for accuracy and completeness, and manage waiver approvals for any deficiencies
• Ensure insurance documentation meets bank standards and regulatory requirements
• Track and monitor over-margin accounts to maintain proper collateral coverage
• Maintain organized and up-to-date legal and shadow files in accordance with bank filing protocols
• Ensure servicing requests such as advances, paydowns, and renewals are processed in a timely manner
• Manage draw requests and covenant tracking to ensure ongoing compliance
• Respond to inquiries from borrowers and internal stakeholders including Relationship Managers and Credit Officers
• Prepare files for system boarding and follow up on outstanding post-closing items
• Confirm receipt of original signed documents and resolve any exceptions
• Conduct credit checks and research UCC filings to validate borrower creditworthiness and collateral positioning
• Handle complex loan packages and assist in training junior team members to build operational excellence

Qualifications:

• High school diploma or equivalent required; Bachelor's degree in Finance, Business, or related field preferred
• 4+ years of experience in commercial lending operations or loan servicing
• Strong understanding of commercial loan products, documentation, and regulatory requirements
• Excellent organizational, analytical, and communication skills
• Ability to manage multiple priorities in a fast-paced environment with minimal supervision.

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.