Change Management expert AVP

Job Title: Change Management expert AVP

Location: Bangalore, India

Role Description

• As an integral part of the Financial Crime Risk & Controls (FCR&C) team, your role is crucial in maintaining and enhancing the high standards of delivery within our team's change requirements. You will provide essential support to the operations unit and report to a senior level, ensuring our objectives align with the bank's mission and strategic goals.
• Operations is at the heart of driving our planning and day-to-day management, setting the direction, and managing performance to meet the bank's targets. Our focus is on continual performance improvement, and your role will involve identifying and prioritizing product and service improvement opportunities. You will be responsible for creating and implementing plans to enhance these opportunities.
• Your comprehensive knowledge of the company's internal operations will be invaluable in developing a forward-looking focus for our business. You will support the bank's strategy by proactively identifying and managing areas of risk. Building and maintaining relationships with relevant internal and external stakeholders, including market vendors and internal divisions, will also be a key part of your role.
• Additionally, you will communicate any changes to operational requirements and their impact on relevant processes and controls. Your ability to convey these changes effectively will be essential in ensuring that our team and stakeholders are aligned and informed.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• We are looking for an experienced Change Manager, in partnership with senior business and technology partners, to own and drive technology constraints impacting end to end production operations platform. You will lead cross-functional initiatives that transform the way we run our operations. If you are an out of the box thinker willing to challenge the status quo for a better outcome and want to be in a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us.
• You will work across global production teams, partnering with technology partners, to deliver business critical solution for Financial crime risk business and supporting functions. Working with senior stakeholders to prioritize and resolve technical issues.
• You will be responsible for change management planning and execution adhering to governance standards ensuring transparency around progress status; Maintain risk management controls, monitor and communicate initiative risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals
• You will drive Working Group and Steering Committee to achieve the right level of decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove constraints to production operating goals
• You will develop and documenting end-to-end roles and responsibilities, including process flow, operating procedures, required controls, gathering and documenting trends analytics to resolve/optimize operating impacts
• You will be involved in driving optimization in operations for cross-functional operation with technology, business and production partners ensuring systems are operating efficiently and available to achieve business outcomes
• You will act as an Independent Contributor to support adoption of change initiatives across business lines.
• Oversee the integration of advanced analytics and AI/ML into risk monitoring and reporting frameworks.
• Collaborate with engineering and data teams to ensure secure, scalable, and compliant technology solutions.

Your skills and experience

• Extensive 12+ years’ experience in implementing change initiatives/programs/projects, communicating and driving global transformation initiatives in a matrixed environment and/or production support of production environments
• Experience of working in a technical change environment, understanding the key concepts of software development life cycle (SDLC), application and infrastructure delivery, production incident management would be a plus
• Financial crime risk experience in change transformation space or associated with change/transformation initiatives a plus
• Knowledge of KYC/EMG processes, procedures and experience is preferred
• Experience working in agile project delivery environment is beneficial
• Innovative problem solver with a global perspective, sense of urgency, and ability to deliver effectively
• Responsible for a delivery book of work and requires a flexible schedule.
• Strong presentation skills and ability to engage senior leads with well-informed insights
• Stakeholder Engagement & Governance
• Build strong partnerships with front office, operations, DCO, compliance, and technology teams to foster a risk-aware culture.
• Lead working groups focused on technology risk and control transformation.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.