As a technology-enabled and digital-led bank, data is at the heart of everything we do. It powers how we measure risk, assess performance, and make decisions. To ensure we unlock the full value of our data, we must guarantee its completeness, accuracy, auditability, traceability, and protection. The Global Data Organisation serves as the first line of defense in securing robust data chains, working in close collaboration with all functions, business lines, and countries across the Bank.
The Global Chief Data Office (CDO) plays a pivotal role in this mission. As a central organizational unit, the CDO partners with stakeholders across the enterprise to enable frictionless customer journeys, support ESG-driven innovation, and deliver data products that enhance decision-making. With emerging trends such as digital wallets on the horizon and increasing regulatory expectations around data governance, the CDO is evolving to meet these challenges head-on, ensuring our data remains both a strategic asset and a safeguarded resource.
The opportunity
The BCBS 239 Tribe is a central body within ING, tasked with leading major regulatory change initiatives—predominantly, achieving compliance with BCBS 239. Its strategic role is to ensure end-to-end orchestration across all relevant parts of the bank, including Global Functions (Risk and Finance), Wholesale Banking, and Retail countries.
By embedding compliance into ING’s core operating model, the Tribe aims to:
The Tribe works closely with the Chief Data Office (CDO) to strengthen governance policies and accelerate the implementation of data controls—such as standards for data management, reporting, and models—across the organization. It uses both hierarchical and functional reporting lines to mobilize resources efficiently and drive transformation.
Specialized delivery teams within the Tribe focus on:
Overall, the BCBS 239 Tribe plays a strategic integrator role, translating global regulatory priorities into local execution, monitoring compliance through heatmaps, and enabling ING to close gaps and meet BCBS 239 requirements effectively.
As a Change Expert III for scalability and frameworks within the BCBS 239 tribe, you will report hierarchically to the BCBS 239 tribe lead. The purpose of this job is to contribute to ING being compliant on these requirements, while, at the same time, help driving business value. The Change Expert III will contribute to the orchestration of the end to end transformation work needed to increase the bank's compliance towards data controls by closely collaborating with countries and support functions and monitoring overall compliance through a heatmap.
Your Responsibilities
As a Change Expert III for scalability and frameworks within the BCBS 239 tribe, you are responsible for:
Your Competencies
We are looking for a strategic and influential change expert with a strong communication style and a proven ability to drive change in complex, fast-paced environments. Known for a proactive and collaborative approach, balancing multiple priorities with clarity and confidence. Brings structured problem-solving and thrives in dynamic, multicultural settings.
What we offer
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands.
The benefits of working with us at ING include:
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.