This role will support the cross-asset CenterWell clinical quality strategy team. This team partners with Segment leaders to deliver personalized and integrated care that improves experience, quality, and outcomes.
This individual will engage with each CW business to understand the business strategy and scope of clinical capabilities and functions, building a working knowledge to inform identification and validation of potential synergies, business-specific requirements, risks, and clinical integration paths.
This role will partner with the analytics teams across HUM and CW to inform the cross-asset clinical strategy, clinical programs, and operations. They will use the insights to evaluate progress towards strategic objectives and for continuous improvement and evolution of the coordinated care model.
In addition to partnering with each line of business, this role will support the inventory of existing clinical initiatives and help to identify gaps and opportunities for greater clinical collaboration. This could result in oversight of new programs, optimization of existing programs (slow, stop, or expand), and identification of future services and programs needed.
This individual must be comfortable with business strategy and conversant with clinical data to contextualize and prioritize gaps and opportunities, and measure progress.
The ideal candidate will have a business degree and have a clinical background working as a nurse, social worker, counselor, or other patient-facing role. This person should be able to understand the build, measure, learn and test and learn framework and how to manage a program.
Required Qualifications
Bachelor’s degree
Minimum of one year experience in a strategic role (e.g., Analysts, Researchers, Consultants, Strategy Developers etc.)
A minimum of two years of relevant experience leading and implementing/executing innovative solutions to improve business processes, products, clinical workflows and/or consumer experience.
Experience managing small to medium projects or 1+ workstream(s) within a larger strategic initiative.
Ability to apply structured thinking and frameworks to solving problems.
Experience with management consulting methodologies and frameworks
Demonstrated progressive, expanded responsibilities with a proven track record of success.
Curiosity of continually looking for improvements and innovative, new solutions
Understanding of business analytics, with angle toward root cause identification and interdependencies
Strong interpersonal skills, excellent emotional intelligence, and comfortable collaborating across segments and the enterprise to drive work.
Excellent verbal and written communication skills, with strong presentation skills
Solid understanding of clinical operations and workflows
Preferred Qualifications
Master’s degree (MBA, MPH, etc.)
Clinical background
Experience with finance, accounting, investment banking, consulting, corporate development and/or corporate strategy experience, and/or equivalent
Project Management Professional (PMP) certification
Lean certification
Six Sigma certification
Work at Home Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 12-05-2025
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.