JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
You will be part of a growing team providing Food & Beverage Services and Facility Management. You will have the opportunity to work on portfolios of projects with prestigious Clients, developing your skills within JLL”s career framework . In doing so you will demonstrate a high level of attention to detail, be self-motivated and able to work unsupervised at times showing initiative, whilst inspiring confidence in your interactions with both Internal and External Clients, Stakeholders and Partners.
Role & Responsibilities
Working closely with, and reporting to, the Client and the Food & Beverage vendors, the role involves:
Establish and foster strong relationship with key stakeholders in the area
Act as the Client’s single point of contact in the region for strategy, implementation and escalation for capital works, blending client’s specific requirements with business needs.
Spearhead Client’s process for business approval in the region, review before formal submission into Client’s systems.
Where JLL are the site manager, identify, develop, and gather key resources to lead the Food & Beverage Services.
Communicate and drive compliance in the capture of data necessary to make full use of JLL and / or Client Reporting and Business Intelligence Systems.
Ensure that changes to scope or budget are reported on and managed in compliance with Client procedures.
Manage the site budget, spending and variance. Work closely with Finance Manager to maintain the data accuracy on finance area.
Guide IFM team and ensure they deliver the cafeteria operation, on time and in budget with the required standards for cafeteria operation and data quality. Ensure that the report accurately on the status of the operation.
Act as a point of escalation, liaising with F&B Manager and JLL Country Lead to resolve matters in relation to project.
Promote continuous quality monitoring and drive improvement on operation and documentation. Ensure best practices are being followed and hold Site Manager accountable for driving quality control at all stages of the operation.
Be an advocate for and assures compliance of Health and Safety best practice with JLL and Client policy
Optimizes tasks within scope to improve individual and team efficiency. Identifies process improvement opportunity.
Establish good relationship with key business stakeholders at site and understand their expectation for site management.
Work closely with Regional Team to deliver the global/regional project or programs. Understand the project status, details and schedules. Check the progress on all project triticale path elements and run on-site meetings as required.
Proactively work to resolve deficiencies in project delivery and escalate accordingly to the F&B Manager.
Collaborate with cafeteria vendors, update the menu, events and announcement with timely manner. Lead the events relating to the cafeteria collaborating with cafeteria vendors.
Lead the periodical meeting with vendors to meet the client/user expectation on F&B areas.
Manage the site budget, spending and variance. Work closely with Finance manager to maintain the data accuracy on finance area.
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Experience
Services, Facilities Management or Hospitality Service experience
Possess good IT skills
Proficient in MS Applications such as Excel, Word and PowerPoint
Native or Fluent Japanese
Fluent or Business level of English skill
Core Competencies
Work well with key stakeholders and other departments/functions
Possess the requisite technical skills
Establish and maintain good relationships with colleagues
Communicate effectively orally and in writing
Positive influence to others
Listen actively
Team player, motivate and engage with colleagues
Location:
On-site –Tokyo, JapanIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.