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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
As a Case Manager, this is your opportunity to role provides long term case management and service coordination with low individual caseloads who have experienced chronic homelessness through the J2SI program.
Reporting to the Team Leader, this fixed-term role offers full-time hours and is contracted for six months, located in Geelong VIC.
Manage a caseload in an outreach capacity providing intensive support, service coordination, referral and advocacy to achieve client goals, using persistent and assertive engagement techniques and culturally safe practices with ACCO and First Nation workers.
Coordinate case conferences, support and exit planning with referring agencies, apply the Case Management and Trauma Informed Care Frameworks, and ensure risk assessment, safety planning and accurate client records.
Monitor and achieve program targets and outcomes using the J2SI measurement and evaluation framework, contribute to continuous quality improvement, and support research and evaluation activities.
Foster and maintain positive relationships with TSA staff, J2SI teams, referral and consortium partners, local services and agencies, and actively participate in team meetings, service planning and community practice.
Contribute to a safe working environment by complying with OH&S policies, managing information and data in line with TSA frameworks, addressing risks, engaging in professional development, supervision and practice reflection.
Demonstrated experience in case management, community services, and working with clients experiencing vulnerabilities including homelessness, AOD issues, mental health, disability, and family violence.
Ability to work effectively in an outreach capacity, restore relationships, manage challenging behaviours, and respond to crisis situations.
Sound knowledge of theoretical frameworks and strategies for supporting clients with complex needs.
Strong interpersonal, verbal and written communication skills, with experience in case noting, client information systems, and relevant documentation.
A current VIC drivers licence and employee Working with Children Check
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
Conditions
Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration