Care Management Operations Advisor

Location Address:

2925 Chicago Ave Loading Dock Minneapolis, MN 55407-1321

Date Posted:

November 04, 2025

Department:

16000860 System CM Hospital Care Management

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

• 1.0 FTE (80-hours per two week pay period)
• 8-hour day shifts
• No weekends
• Position is mostly remote with on-site requirements

Job Description:

Responsible for Care Management project management and consulting on programs and project improvement initiatives that support the Care Management strategic plan.

Principle Responsibilities

• Leads in the advancement of Care Management operational initiatives
  • Guides workflow improvements or optimal performance delivery.
  • Partners with leaders to plan and carry out the Care Management strategic plan.
  • Partners with clinical experts in developing appropriate clinical best practice standards for targeted populations. Assists in the implementation.
  • Assists in identifying unnecessary variation in clinical practice that may impact quality, accreditation, and total cost of care.
  • Assists operational leaders in the implementation and sustainability of plans.
• Project Management
  • Organize complex projects, teams and initiatives.
  • Collaborates with clinical and non-clinical leaders to formulate and evaluate project tactics.
  • Uses quality improvement tools to facilitate projects within defined deadlines effectively.
  • Drives results to improve targeted performance indicators, including Length of Stay and financial performance.
  • Identifies and presents evidence-based practice to key stakeholders, including clinical and non-clinical staff members and site leaders.
• Applies analytical skills to analyze and present performance measures
  • Offers informed consultation for data-driven decision making.
  • Analyzes and presents performance data in alignment with Care Management's key strategic objectives.
  • Conducts investigations and facilitates reviews of lagging performance or regulatory deficiencies and advises on improvement strategies.
• Serves as a connector with big-picture lens across the organization
  • Brings people and workflows together.
  • Serves as a mediator between technical and operational teams.
  • Works cross-functionally and cross-programmatically to unify tools and workflows.
• Advises use of analytic tools that support evidence-based best practices
  • Advises operational leaders on leveraging EPIC functionality to its fullest.
  • Provide knowledge and insight into operationalizing regulatory accountabilities.
  • Compliance monitoring through auditing.
• Other duties as assigned.

Required Qualifications

• Bachelor's degree in Nursing, Public Health, Pharmacy, Health Care Administration, Engineering or other health care related field
• 3 to 7 years experience in health care, project management, performance improvement, quality improvement and/or patient safety
• 2 to 5 years experience in electronic medical records
• 2 to 5 years experience in project management and/or quality improvement principles

Preferred Qualifications

• Master's degree in Nursing, Public Health, Pharmacy, Health Care Administration, Engineering or other health care related field

Licenses/Certifications

• Certified Professional in Healthcare Quality (CPHQ) preferred
• Health Care Quality Management (HCQM) preferred
• Certified Professional in Patient Safety (CPPS) preferred

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $41.98 to $58.08 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. 

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.  

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.  

Benefits include:

• Medical/Dental

• PTO/Time Away

• Retirement Savings Plans

• Life Insurance

• Short-term/Long-term Disability

• Paid Caregiver Leave

• Voluntary Benefits (vision, legal, critical illness)

• Tuition Reimbursement or Continuing Medical Education as applicable

• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.