Stanley Black & Decker

Business to Business (B2B) Telesales Appointment Setter

Warsaw, Poland Full time

Position Summary

You acquire new industrial Business To Business (B2B) customers for Stanley Engineered Fastening every day. Your tool is the telephone. You research, identify, and contact decision-makers in industry – and convince them to schedule a qualified, initial meeting with our field sales team.

No account management - No project follow-up - No order handling - Just pure sales hunting

Key Responsibilities

  • You actively make daily telephone contact with new customers in the Business To Business (B2B) industrial sector (E.g, general industry such as sheet metals, white goods, HVAC, renewable energy, transportation, heavy plant and equipment, non residential construction etc)
  • You arrange qualified visit appointments for field staff
  • You identify decision-makers and their needs via LinkedIn, CRM, web research etc
  • You develop positive relationships with prospects and develop trust
  • You follow up inbound leads from the website and other marketing initiatives to qualify sales opportunity
  • You maintain and document of all your activities in the CRM system (SalesForce)
  • You report on your progress using KPIs driven by the CRM system
  • This is a development opportunity for the right candidate to progress into an external sales role

Essential Experience, Skills and Qualifications

  • You love outbound telephone sales and have already achieved success in cold calling sales
  • You have at least 1-2 years of experience in sales, call center, telesales or Business To Business (B2B) lead generation
  • You are a clear, confident communicator – in Polish, German and English
  • You’re hungry, disciplined, and know how to close – no one needs to push you
  • You know how to research smartly and quickly – and you find the right contacts where others give up
  • CRM systems, KPIs and target figures motivate you – you want to exceed, not manage
  • You already have experience with a CRM system, preferably SalesForce
  • You must be experienced in selling skills such as rapport building, handling and overcoming objections
  • You need to be great at liaising with people on all levels and backgrounds
  • You deal with setbacks in a sporting manner and stay focused
  • You are an excellent listener, can manage your own time well and have planning and organisation skills
  • You are performance driven and results orientated with the ability to tolerate repetitive work
  • You consistently hit your KPIs – and celebrate every win
  • An interest in technical products is an advantage
  • You’re not here to manage customers. You’re here to win them

We Offer You:

  • A competitive base salary + performance-based bonus
  • Modern tools, a powerful CRM, structured training, proven sales story and scripts
  • A no-nonsense environment that rewards performance and respects your time
  • Direct communication, fast decisions, and a hungry, supportive team
  • Coaching & development at a high sales level (challenger selling, gap selling etc.)
  • An important place in the growth of Stanley Engineered Fastening

What to Expect:

  • 50+ outbound calls per day
  • 30+ qualified meetings per month
  • Real-time coaching and performance feedback
  • Tangible results – you will see the impact you create every month

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.