Business Operations and Office Management Analyst

About this role

The Business Operations & Office Management Analyst plays a key role in ensuring the smooth and efficient functioning of BlackRock’s Seoul office. This role supports core business operations, workplace management, and financial processes, while enabling cross-functional coordination and compliance. The analyst contributes to a high-performing environment by driving operational excellence and supporting internal teams.

Key Responsibilities:

Business Management Support & Coordination

• Provide support to the COO team to implement and execute business related projects and ensure smooth execution of team activities and cross-functional coordination.
• Provide regular reporting and analytics e.g. GA regulatory reports to the COO team.
• Track and report key sales numbers for internal reporting, budget formation purposes.
• Assist with ad-hoc analysis or tasks requested by the APAC COO team.
• Manage Analytics for Employee Opinion Survey (EOS) results.
• Handle business license renewals and maintain corporate seal documentation logs.
• Support onboarding and workspace readiness for new hires and team changes.

Finance Operations Support

• Manage corporate card expenses, verify Amex invoices, collect receipts, and submit via Concur.
• Coordinate monthly, quarterly, and annual invoice documentation, PO issuance, and accrual tracking.
• Support tax and legal invoice processing in collaboration with Accounts Payable and billing teams.
• Facilitate vendor registration, updates, and compliance reviews and maintain client contact lists and meeting notes in Salesforce/MSD.

• Act as the liaison for corporate service vendors to manage relationships, raise purchase orders (POs), and process invoices via Coupa.

Workplace & Operations Management

• Maintain a professional and well-organized office environment, including meeting rooms, and shared spaces.
• Serve as the first point of contact for visitors and incoming calls and oversee mail and courier services, including sorting, delivery, and tracking.
• Coordinate client meetings and events—internal and external—including room bookings, refreshments, logistics, and reservations.
• Arrange logistics for regional visitors and external meetings, including travel bookings (flights, hotels, trains) for the Korea office.
• Prepare meeting materials (printing, binding) and assist with Outlook scheduling.
• Manage business card issuance, corporate card usage, and maintain Korea traveller lists.
• Organize internal employee events including communications, attendance tracking, material preparation, and expense handling.

Qualifications:

• Bachelor’s degree or equivalent experience in project management, business operations, finance, or related field.
• Minimum 2 years of experience in workplace coordination, vendor management, or finance support.
• Proficiency in MS Office Suite, Outlook, and collaboration tools (e.g., WebEx).
• Experience with expense management systems (Concur, Coupa) and CRM platforms (Salesforce/MSD) preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Fluent in Korea and English.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.