Business Development Manager - Multifamily

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Reports To: Director or Senior Sales Manager

Position Overview

The Business Development Manager (BDM) is responsible for identifying, cultivating, and expanding strategic relationships with medium to large regional property management companies—including multifamily groups and housing authorities. This role drives incremental revenue, strengthens market presence, and delivers tailored programs that support customer needs while advancing Ferguson Facilities Supply’s overall growth strategy.

Key Responsibilities

In addition to the duties listed below, associates perform tasks as requested by management.

Business Growth & Relationship Management

• Serve as the primary point of contact for leadership within targeted customer groups.
• Build, maintain, and grow long-term partnerships that deliver profitable revenue for FFS.
• Develop strategic, mutually beneficial programs aligned with customer objectives.
• Identify and pursue new business opportunities using ALN data, market insights, and collaboration with local teams.
• Partner with National Account Managers to accelerate growth with select national accounts operating within your territory.

Strategic Sales Execution

• Assist in developing and executing product-focused strategies that drive customer adoption and revenue growth.
• Achieve profitability and margin goals for assigned accounts.
• Create Customer Execution documents to support consistent sales strategies for Outside Sales teams.
• Collaborate with cross-functional partners—including credit, pricing, MSC, and branch operations—to ensure seamless service execution and customer satisfaction.
• Address and resolve customer credit issues in coordination with internal teams.
• Maintain accurate customer information, pipeline activity, and engagement tracking in CRM.

Process Optimization & eBusiness Support

• Promote adoption and usage of Ferguson’s eBusiness solutions by training, guiding, and supporting customers and sales teams.
• Ensure eBusiness processes are properly implemented and maintained across targeted accounts.

Qualifications

• 10+ years of industry experience with established relationships in the multifamily market.
• Deep understanding of the multifamily business environment; familiarity with related areas is a plus.

Technical & Professional Skills

• Strong ability to organize, prioritize, and manage multiple initiatives.
• Excellent verbal and written communication skills.
• Highly collaborative team player with the ability to influence across functions.
• Effective presenter capable of delivering impactful group presentations.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Comfortable using computers, tablets, mobile devices, and CRM systems.
• Knowledge of FFS processes and branch operations preferred.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$6,900.30 - $15,033.70

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information