Business Analysis Lead

PwC Poland’s FCU Process team support clients in various industries in their operations in an increasingly challenging environment – global economic uncertainty, ramped-up regulatory requirements, and unprecedented operational and technological headwinds. We help clients transform their systems and processes by implementing strategies meant to reduce operational complexity through optimization of technology, and efficient use of resources.  

We are looking for: 
Business Analysis Lead 

Your future role: 

• Define and own the business analysis service portfolio (offerings, methodologies, templates, pricing), 

• Build and execute the go-to-market; Generate and manage the sales pipeline; lead pre-sales discovery, solution design, proposals, 

• Oversee delivery quality and consistency across BA engagements; enforce standards, peer reviews, and governance,  

• Own practice P&L; forecast demand, plan capacity, and manage budgets,  

• Optimize resource allocation and utilization across projects; balance workload and priorities,  

• Recruit, hire, and expand the BA team; define role profiles and career paths,  

• Design and deliver training programs; support certifications, workshops, and continuous upskilling,  

• Build a competency framework and skills matrix; identify gaps and drive development plans, 

• Create and maintain reusable assets (playbooks, templates, checklists, case studies),  

• Lead continuous improvement of BA processes, tools, and techniques; standardize best practices,  

• Provide ongoing coaching and mentoring; run a community of practice to share knowledge. 

Apply if you have: 

• 10+ years of experience in business/system analysis roles with solid knowledge in business processes and system architecture combined with building or managing teams in matrix organization, 

• Strong background in complex IT environments (e.g., system integrations, microservices, legacy systems), 

• Proficiency in analytical tools and techniques (e.g., Enterprise Architect, Jira, Confluence, BPMN, UML), 

• Sales experience with success in technology and consulting projects, 

• People Management skills with experience in team development strategy, resource management and planning, 

• Excellent documentation and communication skills, 

• Solid understanding of software development lifecycle (SDLC) and Agile methodologies (Scrum, SAFe), 

• Fluency in English and Polish (minimum B2 level), both verbal and written. 

Nice to Have: 

• Familiarity with data modeling tools and SQL/BI tools, 

• Certifications (e.g., CBAP, PMI-PBA, TOGAF, UML/BPMN). 

• German language fluent both verbal and written. 

By joining us you gain: 

• Work flexibility – hybrid working model, flexible start of the day, workation, sabbatical leave, 

• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker, 

• Wide medical and well-being program - a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice, 

• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, 

• 3 paid hours for volunteering per month,   

• Additional paid Birthday Day off, 

• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us. 

  Recruitment process:  

• Submit your resume,  

• Have a short phone conversation with our Recruiter,  

• Let's get to know each other better in the interviews!