About this role:
Wells Fargo is seeking a Business Accountability Specialist.
In this role, you will:
- Participate in research, assessment, and documentation of matters relating to the business’ policy and regulatory adherence, risk mitigation, or control efforts; identify patterns and trends and looks for opportunities for procedural or control improvements within area of focus
- Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment to guide completion of medium risk deliverables
- Present concise and well-articulated findings and recommendations, including rationale, to facilitate resolution of identified matters; exercise independent judgment while developing expertise in the risk mitigation or control activities of the business
- Engage in additional research and studies to enhance regulatory knowledge
- Collaborate and consult with colleagues, internal partners, and other business stakeholders to provide feedback, credibly challenge issues, and calibrate, as needed, to ensure alignment, consistency, and accuracy across groups
- Participate in cross-organizational or internal operational initiatives and improvement efforts
- Independently make decisions and resolve mild to moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives
- Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
Required Qualifications:
- 2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Proven ability to identify control weaknesses and assess risk through independent testing and internal audit procedures.
- Demonstrated experience in regulatory exams, including preparing documentation, coordinating with stakeholders, and responding to examiner inquiries with accuracy and professionalism.
- Detail-Oriented with a Focus on Process Improvement
- Strong analytical and critical thinking skills with the ability to interpret data and identify trends.
- Excellent written and verbal communication skills for diverse audiences.
- High attention to detail and accuracy in reporting, documentation, and oversight.
- Strong interpersonal and collaboration skills across all organizational levels.
- Proactive problem-solving and decision-making capabilities.
- Ability to manage projects and drive milestone completion independently.
Job Expectations:
- Ability to execute in a fast paced, high demand environment while balancing multiple priorities
- Ensure accuracy of materials provided for Business Partnership Meetings
- Present complex concepts and analysis to stakeholders with confidence in partnership meetings and ad-hoc meetings and deliver sensitive messages with tact.
- Report clarity - ensure reports are clear, succinct, and easily understood by the audience.
- Analyze needs to identify, propose, and develop opportunities, requirements, and objectives for solutions in QA Reporting.
- Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Excellent verbal, written, and interpersonal communication skills
Must be able to work at one of the locations listed:
1525 W WT Harris Blvd, Charlotte, NC 28262
2800 S Price Rd, Chandler, Arizona 85286
Posting End Date:
20 Nov 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.