QuadReal

Building Operator Level 3

Victoria Full time

About QuadReal Property Group 

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Role Overview

The Building Operator, Level 3 is a position responsible for providing operational and technical support by performing maintenance and repairs for the retail shopping centre. Reporting to the Operations Manager, the Building Operator, Level 3 ensures that the shopping centre and related buildings are managed and maintained in a safe and environmentally responsible manner and to the highest level of operational efficiency. We are looking to hire a Building Operator, Level 3 at Westshore Town Centre, a community shopping centre at the heart of Langford, BC.

Responsibilities:

General Maintenance & Repairs

  • Perform routine maintenance, activities such as light bulb replacements, drywall repair, minor plumbing, electrical, graffiti removal, painting, pressure washing, repair furniture and fixtures and perform other repairs, etc.

  • Assist with waste, recycling, and hazardous materials handling, deliveries and inventory management.

  • Assist in coordinating and overseeing Service Contracts including but not limited to:  snow removal, waste management, pest control, landscaping, and janitorial.

  • Assist and/or lead event setup & takedowns and other Marketing events to ensure they are completed to QuadReal standards.

  • Respond promptly to tenant Work Orders and service requests through QuadReal Connect.

  • Assist with seasonal requirements such as snow removal, salting, planting, and watering.

  • Annual setup and removal of exterior furniture and decoration.

Preventative Maintenance

  • Conduct routine property inspections and perform scheduled preventative maintenance on various building systems, equipment, and structure to include windows, doors, floors and carpeting, parking lot and walkways, etc.

  • Perform weekly, bi-weekly, and monthly testing as required, including fire drills. Keeping accurate records of work orders and maintenance reports in a computerized system.

  • Perform other related duties as assigned.

Health and Safety/Continuous Improvement

  • Participate in Occupational Health and Safety programs.

  • Ensure adherence to all health, safety, and security procedures, reporting concerns as needed.

  • Stay current with industry best practices, legislative updates, and new technologies.

  • Participate in QuadReal training programs to enhance knowledge and ensure compliance with standard operating procedures.

Qualifications & Experience:

  • 1-2 years of related maintenance experience (building operations experience is an asset but not required).

  • Related experience in general carpentry, plumbing, and other trades an asset.

  • Knowledge of tools, materials, and methods used in building maintenance.

  • Capable of physical effort, including lifting, moving quickly in emergencies, and working in various weather conditions.

  • Be available for on-call and after-hours emergencies, including emergency repairs and response coordination.

  • Basic proficiency in Microsoft Office Suite and familiarity with computerized maintenance systems.

  • Valid driver’s license.

Communication & Relationship Skills / Personal Character Traits- Strong communicator, both written and verbal, at all company levels; self-motivated, ethical team player focused on personal growth. Excellent customer service skills with a professional, responsive demeanor.

Time Management / Working Environment - Skilled at managing time, meeting tight deadlines, and working under pressure to deliver quality results. Able to handle multiple priorities, adapt to change, and maintain focus in stressful, emergency, or conflict situations. Comfortable with occasional maintenance in challenging conditions, after-hours emergencies, and moderate physical exertion. Thrives in fast-paced environments.

Decision Making Skills – Ability to problem-solve through facts and reasoning, with a strategic approach to achieving goals and overcoming challenges.

The expected annualized base salary range for this role is $ 60,000 - $66,000.

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

QuadReal offers a competitive total rewards package in addition to the base pay, which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined contribution pension plan and paid time off.

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Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.