Brand Campaign Operations Manager

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a highly motivated, results-oriented, and experienced Business Operations Manager to serve as the financial and operational backbone for the Brand Campaigns and Partnerships team. This role is central to driving operational excellence by ensuring rigorous budget management, accurate target setting, and effective annual performance pacing for high-impact brand initiatives.

Reporting directly to the Sr. Director, Global Strategy & Operations, this role will act as a critical business partner, ensuring seamless coordination, efficient operations, and effective communication across a dynamic and rapidly evolving team. This position requires a blend of operational rigor, analytical skills, and clear communication to translate strategic goals into tangible results, optimize workflows, and amplify the impact of brand partnerships and campaigns.

Responsibilities:

Budget Management & Financial Oversight:

• Manage the overall Brand Campaigns and Partnerships budget, including tracking multi-year commitments and ensuring alignment with Finance.
• Partner with Finance on budget reconciliations, requarterization, and scenario planning to maintain financial accuracy and flexibility.
• Support the Brand and Partnerships team with quick turn and executive approvals.  Drive rigor around budget submissions and invoicing deadlines.  

Annual Targets & Performance Pacing:

• Lead the team's strategic planning framework process (V2MOM creation or similar), driving the definition and documentation of annual targets.
• Own the monthly status updates and performance pacing process to ensure team targets are accurately tracked and on schedule.

Timeline & Leadership Updates:

• Maintain budget and milestone alignment with all Brand Campaigns and Partnerships work and campaign/media delivery timelines.
• Provide bi-weekly executive-level updates with key dependencies, risks, and critical operational callouts to leadership.

Reporting & Strategic Business Operations:

• Provide consolidated operational reports for leadership, including comprehensive views of budget status, target pacing, and resource commitments.
• Serve as the strategic business operations focus, ensuring budgets, targets, and pacing are accurate, well-communicated, and fully aligned with both leadership and Finance partners.

Experience / Skills Required:

• 5+ years of progressive experience in marketing operations, finance, analytics, or a similar business operations role, preferably within a fast-paced environment.
• Proven expertise in budget management, financial tracking, and operational reporting.
• Advanced Excel skills required; demonstrated ability to handle large datasets with a detail-oriented approach.
• Demonstrated success in driving operational processes from conception to completion, with a strong focus on measurable business outcomes.
• Strong verbal and written communication skills, with the ability to articulate complex financial and operational information clearly and concisely to diverse stakeholders.
• Highly analytical and data-driven, with the ability to translate insights into actionable operational strategies.
• Proactive in identifying potential risks or dependencies and developing creative solutions in a dynamic environment.
• Bachelor's degree or equivalent relevant experience required.

Preferred Qualifications:

• Familiarity with marketing campaign delivery timelines.
• Experience working closely with Finance teams on budget forecasting and reconciliation.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For Illinois based roles, the base salary hiring range for this position is $127,200 to $174,900.