FirstRand

Branch Controller

Pretoria Full time

Job Description

To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences

Hello Future Branch Controller

Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.  

As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself

Are you someone who can:

  • Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers
  • Measure and ensure compliance to Branch Audit and process and processes requirements to mitigate risk
  • Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
  • Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
  • Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
  • Prevent wastage and identify process improvements to contain and reduce costs

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

13/11/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.