MGM Resorts

Block Ticketing Supervisor

Office - Bellagio Full time
Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

At MGM Resorts, we create world-class experiences that entertain, inspire, and elevate every moment. As a Block Ticketing Supervisor, you'll play a key role in delivering these moments by managing how our casino guests access concerts, sporting events, and more. You’ll oversee the systems, processes, and team members responsible for organizing, allocating, and executing high-value ticket requests across our resort destinations.

THE DAY-TO-DAY:

  • Oversee daily ticket operations for casino guest programs.

  • Communicate show and ticketing updates across MGM properties

  • Build and manage event inventory—blocking, allocating, and reporting within ticketing systems

  • Process ticket orders for executive leaders with precision and confidentiality

  • Generate daily pace reports to inform leadership and improve performance

  • Attend events as an on-site representative, hosting casino guests and ensuring a seamless world-class experience.

  • Ensure team compliance with training and safety requirements

  • Collaborate cross-functionally with marketing, operations, and executive teams to execute special event needs

THE IDEAL CANDIDATE

  • 2+ years of prior relevant experience in casino marketing or ticketing

  • High School Diploma, GED or equivalent

  • Strong organizational skills with a proven ability to meet deadlines and manage projects

  • Excellent communication skills, both verbal and written

  • A collaborative leadership style with prior supervisory experience preferred

  • Proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint)

  • Experience with ticketing platforms such as Ticketmaster/Archtics or AXS/Outbox preferred

  • Flexible availability, including weekends and holidays

THE PERKS & BENEFITS:

  • Prioritize your wellness, access programs crafted to nurture your mental and physical health. 

  • Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond! 

  • Savor delicious meals for free in our employee dining room. 

  • Park with ease—whether you're on or off shift, it's free! 

  • From healthcare to financial support and generous time-off options, we’ve got you covered. 

  • Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.Aspx?RequestID=d2020a4d26a7

Are you ready to JOIN THE SHOW? Apply today!