Bilingual (Spanish/English) Content Design Lead

The New Jersey State Office of Innovation is looking for diverse and experienced team members to deploy world-class innovative and digital services that solve pressing public interest challenges for the people of New Jersey. Our work spans numerous issue and policy areas, and is focused on making an impact in the lives of the New Jerseyans that we serve. Our work has decreased the amount of time it takes to apply for Unemployment Insurance, made it easier to start, operate, and grow a business in the Garden State, and connected millions of New Jerseyans to government programs, services, and benefits.

Our team members wear many hats, contributing to both the execution of core projects and the evolution of the Office of Innovation (OOI). We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges. To learn more about the New Jersey State Office of Innovation, read our inaugural impact report here and visit our About Us page.

The New Jersey State Office of Innovation is looking for diverse and experienced team members to deploy world-class innovative and digital services that solve pressing public interest challenges for the people of New Jersey. Our work spans numerous issue and policy areas, and is focused on making an impact in the lives of the New Jerseyans that we serve. Our work has decreased the amount of time it takes to apply for Unemployment Insurance, made it easier to start, operate, and grow a business in the Garden State, and connected millions of New Jerseyans to government programs, services, and benefits.

Our team members wear many hats, contributing to both the execution of core projects and the evolution of the Office of Innovation (OOI). We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges. To learn more about the New Jersey State Office of Innovation, read our inaugural impact report here and visit our About Us page.

We are seeking a bilingual (Spanish/English) content design lead with at least 5 years of content design experience to support the Office of Innovation’s Resident Experience Initiative to improve how New Jerseyans access and obtain government services and benefits.

Approximately 1.4 million New Jerseyans speak Spanish at home. Connecting these residents to information, programs, and services is essential to the State’s ability to deliver services and resources more equitably. The bilingual content design lead will play a fundamental role in content strategy, creation, and research. Specifically, this role will drive the production and strategy of evolving plain-language content in both Spanish and English and collaborate with team members to enhance our ability to conduct Spanish-language user research and standardized user testing. Current products related to this initiative include informational websites, tools for checking application statuses, and other technical solutions that streamline access to information and services. As part of the team, your responsibilities may include: