AWS Technical Account Manager (TAM)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

🚀 Empower Innovation at Global Scale – Join Ingram Micro as an AWS Technical Account Manager

At Ingram Micro, we believe technology can transform business and society. As a global leader in IT distribution and services, we help businesses realize the promise of technology—every day. With operations in over 60 countries, we’re shaping tomorrow through innovation, inclusion, and continuous learning.

We’re expanding our AWS Services Team and looking for a Technical Account Manager (TAM) who thrives on solving complex challenges and building trusted relationships with enterprise customers. If you're passionate about cloud technology and want to make a real impact, this is your opportunity.

🌍 What You’ll Do

• Be a strategic advisor to enterprise customers, aligning AWS solutions with business goals.
• Optimize AWS environments for performance, reliability, and scalability.
• Lead operational reviews and service health assessments.
• Advocate for customer needs within AWS, including feature requests.
• Collaborate with AWS support teams to resolve issues quickly.
• Participate in customer meetings and planning sessions.
• Maintain technical documentation and best practices.

🎯 What You Bring

• AWS certifications (Solutions Architect, SysOps Administrator, or DevOps Engineer).
• Strong knowledge of AWS services (EC2, S3, Lambda, RDS, CloudFront, IoT).
• 5+ years in technical account management or consulting in SaaS/cloud environments.
• Experience translating client needs into technical workflows and solutions.
• Bachelor’s degree in IT, Computer Science, or related field.
• Excellent communication, problem-solving, and decision-making skills.

🌟 Why Ingram Micro?

We live our tenets of success—Results, Integrity, Imagination, Courage, Responsibility, and Talent—in everything we do. At Ingram Micro, you’ll be part of a diverse, global team that values your growth and ideas. We offer a dynamic environment where innovation meets opportunity.

Let’s shape tomorrow—together.

📩 Ready to take the next step? Apply now and be part of something bigger.