At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital is seeking an AWS Project Manager to join our team. This is a 100% remote role based in the US.
Our TTEC Digital AWS Partner Practice is comprised of 150+ brilliant technical experts, has received numerous best-in-class awards from AWS, was the first signed Amazon Connect partner globally, and delivered over 500 AWS customer launches which improved the customer experience for more than 3.5 million conversations to date.
As an AWS Project Manager, working remotely in the US, you are the communication focal point for our development/delivery teams with the clients. Project Managers play a vital role for our clients and teams. In addition to project management work including budget management, arranging opportunities for collaboration, and task follow-up, Our AWS Practice PMs act as consultants, providing technical advice and guidance around Best Practices. PMs are encouraged to be SMEs regarding AWS, allowing them the ability to make suggestions that add value to their clients. Project Managers act as the voice of reason and wisdom on projects in order to protect the client’s investment and their team’s welfare and state of mind. Our PMs should be good at communicating success and failure equally well. Our AWS Practice is not perfect, but we are customer-obsessed and want our customers to know that we have their back.