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Job Description:
Reporting to the Vice President, Global Compliance Operations (GCO), the AVP, Regulatory Compliance Management (RCM) Oversight is accountable for the strategic direction, leadership, and continuous enhancement of Sun Life’s Monitoring and Testing (M&T) Program. This role leads the Global RCM Testing Centre of Excellence (CoE) and is responsible for ensuring the organization’s adherence to regulatory requirements, including OSFI E-13 guidance, through an effective and efficient M&T framework.
In addition, the AVP is responsible for developing and maintaining the Global RCM Quality Assurance program to ensure that local compliance programs align with minimum RCM requirements set out in global guidelines, manuals and procedures. This role acts as a key advisor to the Enterprise Chief Compliance Officer (CCO) and the Global Compliance Leadership Team, in the function’s goal of enabling Sun Life businesses through robust oversight and advisory, with speed and operational excellence.
What will you do:
Strategic Leadership: As a member of the GCO leadership team, contribute to setting the vision and strategy for the RCM program, ensuring alignment with enterprise risk appetite, regulatory expectations, and business objectives. Champion a culture of compliance and continuous improvement, while ensuring global compliance programs allow for risk-based, fit-for-purpose local programs.
Enterprise Oversight: Lead the development, roll out, and maintenance of effective and sustainable M&T program elements across Sun Life, ensuring consistency and standardization, while also ensuring appropriateness for each local testing program.
Independent Testing: Oversee Second Line of Defence (2LoD) M&T activities taking place globally and in each of the local testing teams, as well as providing support in the development and maturity of First Line of Defence (1LoD) monitoring programs.
Enterprise Planning: Direct the planning, development, and execution of the Enterprise-wide Annual M&T Plan, ensuring robust coverage and risk-based prioritization.
RCM Quality Assurance: Oversee the design, implementation, and ongoing enhancement of the RCM quality assurance program, ensuring global consistency and local relevance. Provide expert guidance to senior leaders and business group compliance teams.
Program Effectiveness: Develop and report on advanced health measures and quality metrics, leveraging analytics and visualization tools to provide actionable insights to the Global Compliance Leadership Team and inform the CCO’s quarterly opinion.
Governance and Integration: Lead cross-functional collaboration with Risk, Audit, and Technology teams to integrate compliance testing, controls, and methodologies across the three lines of defense.
Talent and Culture: Build and sustain a high-performing, purpose-driven compliance team that leverages technology and is knowledgeable in all our diverse businesses. Mentor and develop team members, fostering accountability and embedding Sun Life’s BOLDER principles.
Innovation and Transformation: Champion the adoption of Artificial Intelligence and Advanced Analytics to elevate compliance testing through improved effectiveness and efficiency. Lead transformational initiatives that drive organizational change and standardization.
Maintain and evolve the RCM quality assurance program, ensuring alignment with global methodology, guidance, and systems.
Develop and oversee enterprise-wide RCM program and data quality metrics, reporting to inform operational effectiveness ratings for local and global programs.
Oversee the planning, development and execution of the Enterprise-wide Annual M&T Plan, ensuring strategic alignment and risk-based coverage.
Contribute to CCO Quarterly Board Reporting with aggregated M&T effectiveness insights, trends, patterns and effectiveness of local control environments as indicated by M&T results.
Benchmark Sun Life’s M&T and QA programs through industry networking and best practice sharing.
Respond directly to regulator inquiries regarding Sun Life’s oversight programs.
Collaborate with the Compliance Technology & Analytics team to expand the use of analytics in M&T and RCM assurance.
Partner with Internal Audit and Risk to integrate methodology, process, and system testing.
Lead and participate in enterprise compliance projects and initiatives.
Minimum 10 years of progressive experience in regulatory compliance, audit or risk and controls within financial services, including insurance, wealth, and asset management.
Advanced post-secondary education and professional designations (e.g., CIA, CPA, CCEP).
Deep expertise in auditing principles, compliance testing, and regulatory engagement at the enterprise level.
Demonstrated leadership in Regulatory Compliance Management frameworks, including Monitoring & Testing.
Strong understanding of OSFI’s E-13 Guideline and experience in OSFI-regulated environments.
Superior communication, relationship management, and strategic influencing skills.
Proven ability to lead transformational change, drive standardization, and deliver fit-for-purpose outcomes.
Demonstrated resilience through complex and changing environments.
Advanced technology literacy, including experience with GRC tools (Archer preferred).
Demonstrated experience in building and leading high-performing teams.
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
140,000/140 000 - 225,000/225 000Job Category:
CompliancePosting End Date:
17/11/2025