As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Assesses, develops, and implements quality and business process strategies, programs, policies, training, and improvements across the company. Analyzes and recommends company standards for quality measurement. Functions in a consultative role with various departments and the executive team in process mapping, documentation, and re-engineering. Develops, implements, and analyzes customer satisfaction surveys and recommend quality and business process improvements to address findings. Independently leads complex and broad scope projects/initiatives. Intermediate professional working on projects of a moderate scope or on varied tasks that require resourcefulness, self-initiative, and significant independent judgement. Demonstrates a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions. Guides less experienced team members. May recommend new procedures. Minimally requires a Master's degree, or Bachelor's degree and 2 years of related experience, or high school degree and 4 years of related experience.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.