Autism Diagnostics Coordinator

Job Title: Autism Diagnostics Coordinator             

Department: Shared Services

Reports to: Director of Interdisciplinary Care                                                                                    

 FLSA Classification: Nonexempt

 Who Is Acorn Health?

Acorn Health is an Applied Behavioral Analysis (ABA) treatment provider dedicated to providing the best quality care for our clients. We aim to continually establish best-in-class standards in integrity and quality for not only ourselves, but also in the field of ABA. We work courageously and with accountability to focus on the individuality of each child, collaborate with client families, and generate permanence in client outcomes. We strive to hire and to invest in our greatest asset - our employees, who are the heart of Acorn Health.

Vision & Mission

Acorn Health is driving autism therapy forward with our careful combination of ABA best practices and our pioneering next practices. Acorn Health is a standard-setting family of ABA treatment providers. We believe the best employees want to work with companies who share their beliefs, and that is true for families who entrust us with children they love. Every day and every interaction, we strive to demonstrate our Five Core Values.

 

• Authenticity: We present our true, consistent Everyone hungers for genuine connections.
• Accountability: We keep our promises, and can be trusted with the life and future of a
• Teamwork: The best outcomes are produced by people who collaborate with
• Growth: We know the needs of children and their families are unique and ever-
• Hustle: In autism care and treatment, time is always of the We do things now.

Job Summary:

The Autism Diagnostics Administrator is responsible for educating families seeking an autism diagnostic evaluation, scheduling diagnostic appointments, and administrative support to improve our clinical outcomes and enhance our business performance.

Duties/Responsibilities:

• Monitors diagnostics phone line and email
• Answers or responds to diagnostics inquiries
• Guides, educates and supports families seeking a diagnostic evaluation
• Sends, collects, and organizes paperwork and client documents
• Completes administrative duties in Central Reach (EMR)
• Utilizes Customer Relationship Management (CRM) system to organize and manage workflow
• Collaborates with Autism Diagnostic Program team
• Performs other related duties as

Knowledge, Skills & Abilities:

• Team player attitude
• Ability to adapt well to change
• Must be able to manage multiple projects across multiple markets at any given time
• Strong time management skills
• Excellent verbal and written communication skills
• Excellent oral and written communication skills
• Must demonstrate strong organizational skills, be detail oriented, and demonstrate an ability to maintain confidential records, prepare reports, and reliably develop timely correspondence related to work according to agency standards
• Must have the ability to work independently

Education and Experience:

• Experience working in a fast-paced environment
• Must possess a minimum of a high school diploma; Bachelor’s Degree in a business- or healthcare-related field is preferred
• 1 year of administrative experience; autism care experience preferred with knowledge of EMR/HER systems
• Intermediate experience with Microsoft Excel & Microsoft Teams preferred

Physical Requirements:

• Remain in a stationary position: less than 1/3
• Traverse or move around work location: less than 1/3
• Operate or use department specific equipment: none
• Ascend/Descend equipment or ladder: none
• Constantly position self to accomplish the Essential Functions of the role: none
• Receive and communicate information and ideas for understanding: more than 2/3
• Transport, position, and/or exert force: none