Summary
Join Iowa State University's Information Technology Services (ITS) and contribute to a technology-forward campus experience.
We are seeking an experienced Audiovisual Installer III professional to lead complex AV system installations, maintenance, and support for classrooms, conference rooms, and collaborative spaces across campus. This position offers the opportunity to work hands-on with cutting-edge technologies in a dynamic and supportive environment.
What you’ll do:
Audiovisual System Planning and Installation
Plan and execute complex, multidisciplinary AV installations, including cable routing, device mounting, rack setup, terminations, and configuration
Direct the work of staff and student employees to ensure high-quality execution and safety standards
Audiovisual System Maintenance
Respond to and resolve advanced AV incidents and service requests, including real-time classroom and event support
Perform scheduled maintenance across campus learning spaces and meeting rooms
Troubleshoot escalated issues from AV Support II technicians
Campus Collaboration and Training
Develop and maintain university-wide AV system standards and best practices
Provide training and mentorship to faculty, staff, and student users of AV technology
Collaborate with peers and partners across campus to coordinate AV planning and implementation
What We Offer – Exceptional Benefits
Working at Iowa State University means you’ll enjoy a comprehensive benefits package designed to support your wellbeing and career:
Work/Life Balance: Predictable schedule with no on-call shifts
Generous Vacation and Sick Leave: 24 vacation days, 18 sick days, and 11 paid holidays
Excellent Health Insurance Options: Including dental and vision coverage
Retirement Plans with Employer Contributions: Multiple options to secure your financial future
Tuition Reimbursement and Professional Development: Opportunities to grow your skills
Wellness Programs and Work-Life Resources: Including mental health and counseling support
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
About Information Technology Services (ITS)
Information Technology Services at Iowa State University provides core infrastructure, academic, and business technology support to the university community. ITS fosters a culture of innovation, collaboration, and customer service while advancing the university’s mission through the delivery of secure, reliable, and accessible IT systems and services.
Learn more at https://www.it.iastate.edu
Level Guidelines
• Senior-level position applies advanced and specialized expertise and competencies
• Typically receives general supervision with high level guidance on the most complex assignments
• Completes assignments which are moderately difficult or difficult
• Resolves issues, including atypical issues, and makes recommendations
• May lead projects of limited scope
• Functions as “go to.” Responds to inquiries and requests from others inside and outside work area
• May act as a lead, assigning tasks and providing guidance to lower level workers
• May provide supervision to one to two other staff or lead a small work team
• Provides guidance to students
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by November 17, 2025.
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program