Career Category
Human Resources
Job Description
Position Overview
The Associate Human Resources at Amgen provides day-to-day administrative and operational support across the employee lifecycle. You will assist with maintain accurate HR data in Workday, support workplace compliance, and serve as a first point of contact for HR-related queries helping ensure a consistent, high quality employee experience.
Key Responsibilities
Onboarding & Offboarding
- Coordinate new hire orientation, document collection, systems access, and Workday set-up.
- Support transfers, confirmations, exits, and checklists, ensure timely and compliant record updates.
HRIS / Workday & Data Integrity
- Enter and maintain employee data in Workday with precision and confidentiality.
- Run standard reports, perform basic audits, and resolve/route data discrepancies.
Staff Relations & HR Helpdesk
- Act as the first-line contact for HR policy, process, and system queries via shared inbox/SNOW.
- Provide timely, accurate responses, and escalate complex matters to HRBPs/Staff Relations as appropriate.
Payroll & Benefits Coordination
- Compile payroll impacting inputs (new hires, changes, leaves, exits) and validate against cutoffs.
- Support benefits enrollment changes and vendor coordination, track issue resolution.
Policy, Compliance & Documentation
- Maintain audit-ready employee files and trackers, adhere to retention guidelines.
- Support internal/external audits, help implement policy updates and compliance campaigns.
Reporting & Analytics
- Produce routine headcount, JML (joiner/mover/leaver), and leave reports, maintain dashboards/KPIs.
Projects & Continuous Improvement
- Draft/update SOPs and checklists, identify opportunities to streamline processes and improve SLAs.
- Support HR programs (engagement, recognition, learning) and system/process rollouts.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
- 1–3 years of HR operations/administration experience, shared services experience a plus.
- Familiarity with HRIS tools, Workday experience preferred.
- Proficiency with MS Office (Excel, Word, PowerPoint), comfortable with spreadsheets and basic reporting.
- Strong attention to detail, confidentiality, and follow-through, ability to manage multiple priorities.
- Clear written and verbal communication, customer-service orientation.
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