Associate Director, U.S. Launch Excellence

Job Description Summary

Novartis is preparing to launch several innovative medicines in the U.S. across four therapeutic areas over the next five years. To drive successful launches, we are seeking an Associate Director to join the U.S. Launch Excellence Capabilities & Business Partnerships Team within the U.S. Launch & Portfolio Excellence Group. This role will lead and support priority projects to elevate Novartis’s launch capabilities to maximize patient impact and organizational success.

The Associate Director will primarily focus on building and enhancing digital solutions for knowledge sharing, onboarding & training, launch community building, and leading analyses to uncover key trends and insights to inform future priorities.

Key partners include Launch Excellence team members, launch teams, and digital/AI functional and technical partners. The position reports to the Executive Director, Launch Excellence, and can only be based in the countries noted, either remotely or at a local Novartis site (hybrid arrangement). Relocation is not provided. The position will require 15-20% travel as defined by the business (primarily to the U.S).

 

Job Description

Key responsibilities:

• Build, enhance, and maintain the Launch Excellence Knowledge Sharing and Training hub for the organization, using proven, innovative, and AI-enabled methods.

• Manage an efficient launch plan resource site for senior leadership.

• Work with Data Science to leverage AI to improve and speed up launch excellence knowledge sharing and application.

• Build smart launch excellence training and workshop resources to enable rapid onboarding of new launch team members.

• Support the planning and execution of annual launch community forums.

• Lead new projects defined by the Launch Excellence annual plan.

Essential Requirements:

• Bachelor’s degree: MBA preferred but not required.

• Minimum 5 years’ experience in biopharmaceuticals in brand strategy, marketing, and training. Professional agency experience in biopharmaceutical strategy, brand management, copy will be considered.

• Experience in developing digital solutions, intuitive websites, and elevating user experience. Experience applying AI-driven solutions.

• Strong project planning and execution skills – ability to independently develop project plans/briefs, and lead cross-functional project teams in a matrix environment to deliver results.

• Experience with test-and-learn approaches and rapid iteration

• Analytical skills and ability to navigate matrix organizations

Desirable requirements: 

• Experience in adult learning and training

• Experience in launch excellence

• Consulting experience

 

Skills Desired

Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Waterfall Model