Become a part of our caring community and help us put health first
 

We are seeking an exceptional leader to join our team as an Associate Director of Organization Effectiveness. This role requires a strategic thinker and hands-on executor who thrives in a dynamic environment. The ideal candidate is a rockstar in learning analytics, business process optimization, and portfolio management, with a proven ability to lead people and collaborate across functions. We’re looking for someone who brings sharp analytical skills, a passion for driving measurable impact, and the ability to communicate with clarity and influence. This person will play a critical role in shaping and delivering enterprise-wide learning and organizational effectiveness strategies that align with our business priorities.

The Associate Director of Organization Effectiveness will lead critical functions that enable our team to measure, communicate, and continuously improve the impact of our learning and organizational effectiveness initiatives. Key areas of responsibility include:

• Learning Analytics Leadership
  Lead a team of associates focused on tracking the effectiveness of learning programs. This includes analyzing participation, engagement, and outcomes data to identify the value delivered to the business. Partner with stakeholders to translate insights into actionable improvements and strategic decisions.
• Data Engineering & Visualization Oversight
  Manage data engineering and visualization team members who maintain and evolve our learning data lake. Oversee the development and publication of dashboards, operational metrics, and digital sites that showcase learning records, class performance, and system-level insights from our learning management system (LMS).
• Portfolio Management & Strategic Planning
  Own the portfolio of organizational effectiveness initiatives, ensuring alignment with enterprise priorities and resource optimization. Develop and implement a metrics strategy that enables the team to demonstrate impact, track progress, and communicate value to senior leadership.
• Cross-Functional Collaboration & Communication
  Serve as a connector across teams, fostering collaboration and alignment. Communicate complex data and insights in clear, compelling ways to influence decision-making and drive engagement across the organization.
• People Leadership
  Inspire and develop a high-performing team, providing coaching, feedback, and growth opportunities. Champion a culture of innovation, accountability, and continuous improvement.

Use your skills to make an impact
 

Additional Job Description

Required Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum 5 years of experience in organizational effectiveness, learning & development, or change management.
• 2–3 years of experience with responsibility for learning analytics, including data interpretation and application to learning strategy.
• Proven ability to lead cross-functional teams and manage complex projects.
• 1–3 years of experience as a people leader, with direct management responsibility.
• Strong analytical, communication, and stakeholder management skills.
• Experience with instructional design, adult learning principles, and learning technologies.
• Familiarity with learning management systems (LMS) and their application in enterprise learning environments.

Preferred Qualifications

• Advanced degree in Business, Information Technology, or Education.
• Certification in change management frameworks such as Prosci or Kotter.
• Experience working in matrixed or global organizations.
• Demonstrated ability to influence and drive outcomes in a dynamic, fast-paced environment.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$126,300 - $173,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.