At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Position Summary:
The Associate Director – Global Quality Management Review Lead will drive the implementation, confirmation, and continuous improvement of performance and health management systems across Lilly’s Global Quality organization. This role is pivotal in aligning key quality metrics, synthesizing insights, enabling data-driven decision-making, fostering a culture of operational excellence through integrated governance, and ensuring alignment with regulatory and corporate standards.
Key Responsibilities:
Design & Implement Management Review Framework:
Establish and operationalize a three-tiered management review process (site, regional, global) that aligns with corporate quality objectives.
Ensure seamless integration of quality metrics across tiers for consistent visibility and decision-making.
Define and maintain leading indicators and metrics aligned with strategic quality objectives.
Design and deliver standardized templates and dashboards for presenting performance metrics, KPIs, trends, and strategic messages.
Process Confirmation & Governance:
Develop and maintain governance mechanisms to confirm adherence to review processes.
Monitor effectiveness and drive continuous improvement of review cadence and content.
Facilitate periodic health assessments and reviews with senior leadership.
Data Roll-Up & Insight Generation:
Lead the aggregation and synthesis of quality data from global sites into actionable insights.
Ensure data integrity and relevance across all levels of review.
Message Synthesis & Strategic Alignment:
Translate complex data into concise, impactful messages tailored to executive, regional, and site-level audiences.
Align synthesized messages with global quality strategy and regulatory expectations.
Function as a strategic liaison between Global Quality and business units (e.g., regulatory affairs, manufacturing, IT) to ensure metric relevance and adoption.
Enable clear and consistent communication of quality performance and priorities.
Digital Enablement & Analytics
Partner with Data, Analytics & AI teams to develop intelligent quality data products.
Leverage advanced analytics and visualization tools (e.g., Power BI, Tableau, SAP, AWS/Azure) to enhance reporting capabilities.
Drive automation and digital transformation initiatives within the quality metrics and review space.
Global Action Enablement:
Facilitate cross-functional collaboration to drive global corrective and preventive actions (CAPAs).
Track and report on progress of global initiatives stemming from management reviews.
Qualifications:
· Bachelor’s degree in Life Sciences, Engineering, or related field
· 7+ years of experience in pharmaceutical quality systems, operations, or governance.
Preferred Attributes:
· Master’s Degree preferred
· Proven experience in designing and leading management review processes in a global context.
· Excellent communication, leadership, and stakeholder management skills.
· Familiarity with digital tools such as Power BI, Tableau, SAP, and cloud platforms (AWS, Azure).
· Strategic thinker with a passion for operational excellence and continuous improvement.
· Ability to synthesize complex information and communicate effectively to diverse audiences.
· Experience leading cross-functional teams and driving global initiatives.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$115,500 - $169,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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