Associate Director, Field Force Effectiveness
This position offers the opportunity to drive operational excellence and sales effectiveness across our Oncology Sales Team. This individual will report to the National Business Director and work in close partnership with the Regional Sales Director to ensure aligned execution. This role requires working with sales leadership, Oncology Key Account Management Team, sales training, marketing, analytics, market research, HR, legal, Compliance and other functions as required to continuously improve sales force effectiveness and operational performance.
A Typical Day Might Look Like This:
Partner with Regional Sales Directors, Oncology and brand teams to set operational strategy in alignment with brand strategy, coordinating with cross-functional team members on integrated planning initiatives.
Develop and implement sales effectiveness processes and methodologies to enhance Sales performance while collaborating.
Ensure cross-functional communication and alignment with Key Accounts Team, Field Access and Reimbursement, Trade, Medical and National Accounts on operational processes and capabilities
Partner with Legal and Compliance on sales process governance, capability frameworks, and operational compliance requirements
Collaborate with Analytics to establish and monitor sales effectiveness metrics and performance dashboards specific to operational KPIs, ensuring regular distribution to field leadership
Work with Finance to ensure operational budgets for sales effectiveness tools, training programs, and performance improvement initiatives are properly aligned with strategic priorities and generate reports to monitor budget adherence
Partner with Commercial Training on operational aspects of Plan of Action methodology, Train the Trainer programs, Career Development pathways, sales skills training, and capability development curriculum
Act as primary communication liaison between home office operations teams and field sales teams on process improvements and capability development
Lead implementation and optimization of sales effectiveness tools including Veeva CRM configurations, performance dashboards, and territory management systems
Manage vendor relationships for operational technology solutions and Sales effectiveness platforms
This Position Might Be for You If:
The Associate Director, Field Force Effectiveness must possess expertise in sales operations, process optimization, and data-driven performance management. This role requires strong analytical capabilities to interpret operational metrics and translate insights into actionable improvement plans while demonstrating cross-functional coordination to execute sales effectiveness initiatives. Critical success factors include:
Confidence and ability to influence senior executives in support of key operational and capability initiatives
Proven experience in sales operations, field force effectiveness, or commercial operations roles
Ability to proactively and independently prioritize operational requests and business needs with clear role boundaries
Strong facilitation skills for cross-functional collaboration (e.g. Finance, Marketing, Sales Analytics, HR, Compliance, Legal, etc.)
Excellent organizational/coordination capabilities and strong written and oral communication skills
Ability to develop and leverage internal networks to facilitate execution of operational business requirements
Experience with CRM systems, sales analytics platforms, sales process optimization, and performance management tools
To be considered for this position, we require a Bachelor's Degree required; MBA preferred. 10+ years of progressive pharmaceutical industry experience with field management and/or home office operations experience. Sales operations, process improvement, or CRM implementation experience preferred. Product launch operations experience a plus. 25% travel including 10%-20% field time with Medical Sales Specialists for operational coaching, capability assessment, and performance optimization.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
Salary Range (annually)