IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team for our Wyzant product. As an associate customer support analyst, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. #LI-MM1
This is a full-time position in our Raleigh, NC office. There are several shifts available for this role (all EST): Monday-Friday from 8:00am-5:00pm, Monday-Friday from 11:00am-8:00pm, Monday-Friday from 10:00am-7:00pm, Tuesday-Saturday from 9:00am-6:00pm, Tuesday-Friday from 10:00am-7:00pm & Saturday 9:00am-6pm, or Sunday-Thursday from 9:00am-6:00pm. Each shift includes the option to work from home 1 day.
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.