Assistant Restaurant Manager - Four Seasons Resort Mallorca at Formentor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

About the role

The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily restaurant operations to ensure exceptional service, smooth workflow, and guest satisfaction. This role includes supervising staff, coordinating service, maintaining standards, and assisting in administrative tasks. The ideal candidate is a hands-on leader with strong communication skills, a passion for hospitality, and the ability to motivate a team in a fast-paced environment.

What you will do

• Will ensure that our guests receive the service living the Four Seasons values, will show consistent behavior creating a positive impact by passionately serving others, internal or external customer.
• Support her/his employees and colleagues to achieve common objectives, encouraging change and promoting learning, show your knowledge and provide experience to her/his colleagues to develop their skills.
• Make storeroom requisitions, taking care of the financial side but ensuring the operational and service side.
• Help make purchase orders in the absence of the manager.
• Maximize and supervise resources for the performance of employee functions in the department, always avoiding misuse and waste, and always teaching how to preserve equipment in operation.
• Supervise compliance with product rotation. First in first out.
• Assist in inventories of equipment and operational products.
• Maximize and supervise resources for the performance of employee functions in the department, always avoiding misuse and waste, and always teaching how to preserve equipment in operation.
• Follow up on employees training and follow the procedures to perform tasks with operational systems.

What you bring

• Previous experience in multiple food & beverage assistant department head experience
• Strong knowledge of the service and operation of Restaurant & Bar. 
• A college degree specializing in hotel/restaurant management or equivalent experience is required. 
• Ability to operate computer equipment and other food & beverage computer systems.
• Be Proactive 
• Attention to detail
• Strong conflict and crisis resolution skills.
• Able to multitask and prioritize workload and projects simultaneously and efficiently
• High level in reading, writing and oral proficiency in the English and Spanish language.
• Assertive communication and effective.
•  Proven interpersonal skills with a track record of successful client interactions.

Work Experience: 2 Years

Degree: Professional /Technician

Languages: Spanish / English

Language Ability: High

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
• Discounts at our hotel restaurants.
• Discounts on local services.
• Possibility of accommodation and transportation to work (at a reduced cost).

Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).