Assistant Manager, Vacation Package Sales

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

The Vacation Package Sales Assistant Manager works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure. This sales-based role engages in face-to-face conversations with prospective customers and sells Travel and Leisure Vacations. We offer exceptional vacation options to numerous locations including some of the most exciting cities and naturally beautiful locales across the country where travelers will attend our award-winning vacation ownership presentations. The Vacation Package Assistant Manager will assist the department manager in day to day operations and help Vacation Sales Agents do their jobs more effectively.

How You'll Shine 

• Must be exemplary employee and embody our team’s culture and purpose
• Serve as a positive and professional brand ambassador for Travel and Leisure
• Greet, present customers with a vacation package offer that includes a sales-preview tour
• Screen and qualify potential customers based on company guidelines
• Make vacation package sales and collect payment on site
• Make vacation package sales and collect payment on site in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80%)
• Attend all scheduled training sessions, department meetings, keep current on vacation package offers, information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (10%)
• Assist management with daily operations, assist team members with sales and administrative duties (10%)

What You'll Bring

• ​ Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
• Ability to effectively coach, counsel and motivate direct reports
• Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
• Ability to efficiently multi-task
• Ability to negotiate effectively​
• Working knowledge of marketing databases
• Ability to recruit, train and develop employees
• Ability to lead by example
• Detail oriented and accurate
• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
• Demonstrated problem solving ability
• Must be fluent in English

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.