About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.Join Our ‘Ohana
We invite you to join our ‘ohana at Four Seasons Resort O‘ahu at Ko Olina as we continue to operate one of the finest resorts in the world. We’re excited to bring the Four Seasons Experience to O‘ahu for the first time and embrace the unique local culture here in Hawai‘i.
Our work environment pairs a strong commitment to exceptional service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been recognized on FORTUNE Magazine’s “100 Best Companies to Work For” list since 1998. We’re looking for individuals with not only the right skills and attitude for the role, but also the Aloha Spirit!
About Four Seasons Hotels and Resorts
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 94 hotels and private residences in major city centers and resort destinations in 38 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
About Four Seasons Resort O'ahu at Ko Olina
On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – five-star Four Seasons Resort Oahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury.
Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.
Just minutes from Honolulu and yet a world apart on the island’s stunning west coast, the new Four Seasons Resort Oahu at Ko Olina features kama‘aina-style open-air public spaces and generous light-filled accommodations that mirror the easy elegance of a Four Seasons resort lifestyle. At our property, guests can explore world class restaurants and sunset lounges, lively pools and lagoons in this restorative and peaceful destination. Guests can also delight in an inviting spa oasis, creative meeting spaces and privileged access to Ko Olina Golf Club.
Working at Four Seasons
Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.
What You’ll Do
The Assistant Director of People & Culture (Human Resources) works closely alongside the Director of People & Culture to oversee the day-to-day People & Culture operations for Four Seasons Resort O‘ahu at Ko Olina.
This leadership role has direct involvement in benefits administration, employee relations, payroll, HR audits, recruitment and retention, employee communications, career development, wage & hour compliance, learning and development, workers’ compensation, and legal matters related to hotel employees.
We are looking for individuals who are strategic, have strong business acumen, good communication and interpersonal skills and are able to evidence professionalism and adaptability.
Previous experience in a similar role within a luxury hospitality organization is required.
Degree in a Human Resources or Hospitality Program (4 Year Degree) is strongly preferred.
Key Responsibilities
Oversee administration of employee benefits and ensure compliance with wage & hour regulations
Support recruitment, hiring, and retention strategies
Manage employee relations and foster a positive workplace culture
Lead labor relations, internal reviews, and investigations
Oversee employee communications and career development initiatives
Handle workers’ compensation and employee-related legal matters
Plan, organize, and participate in employee engagement and recognition programs
Collaborate with leadership to align People & Culture strategies with business goals
And more!
What You Bring
Minimum 5 years of experience in Human Resources
Minimum 2 years of HR leadership experience (hotel or resort highly preferred)
Minimum 2 years of experience managing a team
College degree preferred
Knowledge of Local, State and Federal Laws pertaining to Human Resources.
Flexible schedule, may be required to work weekends, holidays, and during various hours of operations
Excellent communication and interpersonal skills, with professionalism, adaptability, and discretion
Must possess legal work authorization in the United States (Unless currently in a managerial position at another Four Seasons location, in which case an L-1 Visa sponsorship may apply)
Join Our ‘Ohana & Enjoy Our Amazing Benefits
Salary: $120,000
Annual Incentive Plan: 10% - 15%
100% employer-contributed Medical, Dental & Vision benefits
401K Retirement Plan
Competitive wages and comprehensive benefits
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive Four Seasons discounts worldwide
Complimentary employee meals & dry cleaning
Comprehensive learning and development programs to help you master your craft
An energizing employee culture where you’re encouraged to be your true self
And so much more!