The USC Mann School of Pharmacy and Pharmaceutical Sciences is seeking an Assistant Director of Financial Aid, with an anticipated start date to be determined in January 2026. The position will manage our financial aid process for USC Mann and all its programs, including the PharmD, Master's, and PhD students. The ideal candidate must demonstrate the ability to work independently and as a member of a team, have strong presentation skills, strong organizational skills, and attention to detail.
Position summary:
- In collaboration with the Financial Aid Office at UPC and the Director of Enrollment Management at USC Mann, the Assistant Director of Financial Aid will manage the Financial Aid process for all graduate and professional students at USC Mann.
- Working closely with the Director of Enrollment Management, the Assistant Director of Financial Aid will ensure all scholarships for USC Mann students are added to their package in a timely manner and work closely with Student Affairs to ensure all students are eligible for their scholarships to be renewed based on the scholarship policies and guidelines.
- Serve on the Scholarship Awards committee.
- Counsel student applicants on matters concerning financial aid packages.
- Evaluates student problems and requests regarding financial aid awards and takes appropriate action.
- Integrates financial aid counseling with student housing circumstances, academic goals, extracurricular plans, and career objectives.
- Provides training and guidance on financial aid policies and procedures as needed to support the operation.
- Handles complex financial aid packaging and appeals.
- Reviews student applications for consistency and completeness, verifies the accuracy of student-reported information, and certifies applications.
- Maintains accurate and thorough file documentation.
- Advises students regarding financial planning, budgeting, and debt management.
- Monitors local financial aid budgets and scholarship awards.
- Conduct seminars and workshops as needed, working closely with the Office of Enrollment and Student Affairs.
- Processes student appeals by reevaluating student aid packages and making award modifications as appropriate and within applicable guidelines and regulations.
- Serves as liaison on financial aid with USC Mann and the UPC Financial Aid Office.
- Provides interpretation of financial aid policies and assists in problem-solving.
- Assists in updating university publications and website materials as they relate to financial aid.
- Maintains currency on financial aid packages, state and federal regulations related to financial aid, and university policies and procedures.
- Participation in committees as needed.
- Works closely with leadership to complete surveys and provide reports on loans, scholarships, and other financial aid-related numbers as needed.
- Required participation in events to support team members in the Office of Enrollment and Student Affairs, including interview days, information sessions, orientation, graduation ceremony, white coat ceremony, career day, internship fair, and others as needed.
- Support other members of the Office of Enrollment and Student Affairs as needed.
- Performs other related duties as assigned or requested.
Position Qualifications
- Bachelor’s degree required.
- Previous experience in financial aid.
- Counseling skills experience.
- SIS experience preferred (student information system at USC)
- Strong technology background preferred.
REQUIRED DOCUMENTS: Please attach a cover letter and resume.
The hourly pay range for this position is $34.35 - $40.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Position Qualifications
o Bachelor’s degree required.
o Previous experience in financial aid.
o Counseling skills experience.
o SIS experience preferred (student information system at USC)
o Strong technology background preferred.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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