End Date
Sunday 09 November 2025Salary Range
£39,825 - £44,250We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
JOB TITLE: Assessment ConciergeJob Description
The purpose of this role is to co-ordinate the Leadership Assessment Service at Lloyds Banking Group, a key tool in enabling the transformation journey of Lloyds Banking Group and that will contribute to building a strong and purpose-led pipeline of leaders who can drive the organisation towards our goals.
Coordinate the day-to-day operations of the Leadership Assessment Services across the Bank, and in line with agreed SLAs, e.g., time from request to completion of assessment, calibration of assessment insights, communication of calibrated assessment insights to key stakeholders including but not limited to Hiring Managers, Line Managers, People & Places (P&P) colleagues.
Act as the first point of contact and co-ordination for all Leadership Assessment Services, specifically related to Recruitment, Selection & Development requests. This includes engagement with candidates and hiring/line managers, scheduling of related appointments, knowledge and data management related to the assessments, and measurement of frequency and quality of assessments across the organisation.
Ensure smooth interfaces among assessment team and external customers, including suppliers.
Ensure smooth interfaces among internal stakeholders, including wider Talent Management & Acquisition team (TM&A), P&P, Business Support Teams, other P&P Centre of Excellences, Data Privacy/Risk colleagues, data analytics, and People Platform teams.
Data management and processing of assessment data in line with Group’s Regulatory, Data and Risk Management frameworks.
Excellent organisation skills.
Project Management experience; Microsoft Suite proficiency (particularly using Excel and PowerPoint).
Data processing and analytics including Power BI.
Strong networking and stakeholder management, including communications and reporting skills.
Knowledge of assessment methodology or curiosity and willingness to learn.
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.