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As Global Head of Solutions Engineering, you will combine hands-on technical leadership (“player-coach”) with strategic ownership of our global Solutions Engineering practice. You will directly lead critical sales pursuits, architect complex solutions for enterprise customers, and coach a growing team of Solution Engineers across regions—while shaping the processes, tools, and vision that enable our SaaS platform to win in the market.

This role is suited for a leader who remains actively engaged in complex customer-facing situations, models excellence in technical sales, and drives organizational scale through strategy, process optimization, and cross-functional partnering.

What Motivates You

• “Lead by example” ethos—thrives in both high-stakes customer meetings and coaching sessions with team members.
• Resilient in ambiguity and adept at navigating dynamic priorities and shifting customer requirements.
• Draws energy from building systems and teams “from the ground up,” not just maintaining status quo.
• Organized, driven, and enthusiastic about solving problems for both customers and internal stakeholders using innovative SaaS solutions.

How You'll Support the Mission

• Personally lead high-impact technical demonstrations, technical and product deep-dive sessions, proof-of-concept (POC) engagements, and executive sales meetings with strategic customers.
• Recruit, mentor, and coach Solution Engineers of all levels, fostering skill growth and creating a high-performance, collaborative team culture.
• Architect and evolve the Solutions Engineering strategy—including demo standards, technical sales methodology, competitive positioning, and enablement programs—aligned to company goals.
• Build and manage global processes and content libraries (e.g., technical playbooks, demo/test environments, RFP response templates, onboarding materials).
• Act as executive technical sponsor for key accounts and major sales cycles, navigating complex enterprise requirements and supporting deal closures.
• Provide strategic insight to Product and Engineering leadership by synthesizing customer feedback and market trends—informing roadmap direction.
• Be a key leader in developing our product and technical enablement strategy for the field, working cross-functionally to design, implement and deliver the right approach to enable all field-facing teams to become proficient in product knowledge, product value and positioning
• Partner with Sales, Channel/Partner, and Marketing teams to ensure Solutions Engineering supports pipeline coverage, competitive success, and differentiated value messaging.
• Track and report relevant team metrics (win rates, POC success, cycle time, etc.) and drive improvements based on data-driven insights.
• Represent Solutions Engineering in executive leadership forums, influencing GTM planning, strategy pivots, and cross-company initiatives.
• Stay hands-on with emerging SaaS technologies, integration approaches, and platform capabilities to maintain technical credibility and thought leadership.

Skills You'll Bring

• 8+ years progressive experience in B2B SaaS Solutions Engineering, Technical Pre-Sales, or Sales Engineering; minimum 3 years managing teams plus solid experience as player-coach.
• Demonstrated ability to architect complex SaaS solutions, lead POCs, and act as trusted advisor for enterprise customers.
• Successful track record in building and scaling technical field organizations in SaaS, including hiring, training, and process development.
• Strong grasp of cloud platforms, APIs, integration models, and enterprise-scale customer requirements.
• Ability to balance hands-on deal involvement with strategic oversight and organizational leadership.
• Proven executive communication skills—capable of influencing internally and externally at C-level, both for team advocacy and deal pursuit.
• Familiarity with CRM, ERP, or other enterprise software solutions (preferred); technical background with frameworks such as React is advantageous.
• Passion for continuous learning, technical curiosity, and driving team improvement through metrics and feedback.

 

 

Collaboration makes us stronger. That’s why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.

Compensation and Benefits

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:

• Competitive medical, dental and vision coverage

• Company-paid pension and 401(k) match

• Three weeks of vacation and up to three weeks of paid sick leave

• Nine paid holidays and two personal days

• 20 weeks paid parental leave for any new parent

• Robust mental health resources

• Backup care and caregiver concierge services

• Gender affirming services

• Pet insurance

• Free Post digital subscription

• Leadership and career development program

Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status

The salary range for this position is:

$166,180 - $308,630 Annual

The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.

 

Your story awaits. Apply today!

Learn more about The Post at careers.washingtonpost.com.