Appointment Setter

Dealership:

L0443 Planet Honda

Planet Honda

Are You Currently Working in Retail Sales or Hospitality?

Planet Honda of Union is Hiring Appointment Coordinators

Planet Honda of Union, part of the Fortune 500 Lithia & Driveway family of dealerships, is busier than ever, and we need help scheduling Service appointments for our loyal clientele. We are searching for a talented Appointment Setter who can help our award-winning service team achieve their targeted goals. If you have a knack for customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity!

Spanish Speakers are a PLUS!

What will you be doing?

• Respond via email and phone to Internet Leads
• Determine each customer's needs by asking the correct questions
• Set appointments for service department and follow up to confirm
• Ensure a positive customer experience
• Introduce customers to service team
• Enter customer information into CRM
• Outbound and inbound customer phone calls.

Who are we looking for?

• Customer-focused, energetic, and self-motivated
• Experience in customer service, call center or retail sales
• Dealership experience, a plus
• Ability to handle heavy phone volume
• Persuasive- knack for sales and customer service
• Strong communication skills –verbal and written
• Excellent computer skills
• Highly organized with attention to detail

What do we offer?

• Supportive Management Team
• Medical, Dental, Prescription and Vision Plans
• Paid Holidays & PTO
• Company-Paid Short and Long-term Disability Insurance
• Company-Paid Life Insurance
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase Plan
• Lithia Learning Center
• Wellness Programs
• Opportunity for advancement

The expected pay range for this position is ($15.59 (Hourly+Commissions).

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/