About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Annual Salary: $91,000.00 - $107,000.00 (Amount based on relevant experience, skills, and competencies.)

At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.

About This Job

The main purpose of this job is to serve as a technical resource whose primary role is to prepare the application environment for receipt and implementation of one or more applications, implement and configure software, automate implementation activity whenever possible to minimize manual intervention, monitor, validate and repair the application in all environments, interface with development teams and vendors as necessary to report defects and receive fixes for implementation, coordinate with other IT support units for services not directly provided by the support team.

Essential Functions

Develop and maintain automation scripts with advanced skills in Linux, Puppet, Kubernetes, Kabana, and Python
Provide independent technical support for application issues and outages, coordinating with development teams and vendors to resolve problems
Monitor advanced on-going reporting of end user issues according to IT service level expectations resolving when possible and escalating / involving others when direct resolution is not possible
Maintain and review advanced security certificates and provide the IT response for environmental security vulnerabilities
Manage the advanced creation and support of job scheduling functions required for the application
Mentor, share skills, knowledge, and expertise within team and across the IT organization
Support advanced application installation, configuration, and progression through multiple environments
Manage the advanced creation and implementation of environmental and application alerts
Prepare advanced environments for testing of new code releases and support testing activity through operational validation manually and with automated testing tools
Perform other duties as assigned, including regular rotating on-call responsibilities and release deployments

Knowledge, Skills & Abilities Required

Advanced understanding of common application runtimes including Java, .NET, Tomcat, JBoss, Apache or others as appropriate
Advanced understanding of modern technology and ability to have a technical conversation about an issue, request or recommendation
Ability to understand internal and external stakeholder requirements, expectations, and communicate requirement inputs during the project discovery phase of projects
Ability to build lasting business relationships through effective communications
Strong troubleshooting, analysis, and accountability skills

Ability to ask the right questions to accurately analyze situations, uncover root cause(s) to difficult problems and evaluate pros and cons, risks and benefits of different solution options
Ability to sets high-standard goals and accomplish objective despite obstacles and setbacks
Results driven and the ability to automate processes and procedures when needed and think holistically
Ability to act as a mentor / coach to peers and/or other IT partners and break down tasks by size and effort and timely communication of risks and impediments
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Advanced level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

Bachelor’s degree in Computer Science or equivalent combination of education and experience required
5+ years application support or equivalent experience required
3+ years’ experience in Agile methodologies preferred
2+ years’ experience with DevOps and Azure preferred

*Hybrid Schedule: Minimum in office 1 day per week

**Must be eligible to work in the US without sponsorship now or in the future

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Application Support Engineer III job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $91,000 to $107,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time