CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Key Responsibilities May Include:
- Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction.
- Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimizations.
- Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease.
- Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs.
- Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty.
- Oversee the annual audit process, ensuring compliance with CHEP’s policies and recovering any outstanding equipment fees.
- Lead initiatives aimed at reducing transport costs and improving supply chain efficiency, driving value for customers and optimizing operational processes.
- Support the integration of sustainability initiatives with customers, contributing to CHEP’s broader corporate social responsibility objectives.
Ejecutivo Comercial Advisor – Chile
Propósito del Rol:
- El Ejecutivo Comercial Advisor lidera la relación estratégica con clientes B2B, evolucionando desde una gestión transaccional hacia una asesoría basada en datos digitales e IoT. Su objetivo es anticipar necesidades, identificar oportunidades y entregar recomendaciones personalizadas que generen valor sostenible.
- Actúa como nexo entre CHEP y el cliente, alineando objetivos comerciales y operacionales, y promoviendo el crecimiento y eficiencia del portafolio mediante una mirada consultiva, analítica y proactiva.
Responsabilidades Clave:
- Gestionar relaciones comerciales con enfoque consultivo y estratégico.
- Analizar KPIs operativos, financieros y digitales para proponer acciones preventivas.
- Detectar oportunidades de negocio y liderar negociaciones comerciales.
- Monitorear la salud de cuentas y rentabilidad, proponiendo mejoras continuas.
- Liderar presentaciones ejecutivas (Business Reviews, Sustentabilidad).
- Colaborar con equipos internos para diseñar e implementar soluciones a medida.
- Negociar contratos, renovaciones y acuerdos: liderar negociaciones cuidando condiciones comerciales, márgenes y plazos, buscando acuerdos beneficiosos para ambas partes
Competencias Relevantes:
- Interpersonales: Escucha activa, pensamiento estratégico, negociación, adaptabilidad y trabajo colaborativo.
- Técnicas: Análisis de datos (Excel, Power BI), CRM (Salesforce), conocimientos financieros (P&L, ROI), herramientas digitales y comprensión de tecnologías IoT.
Requisitos del Cargo:
- Formación: Ingeniería Comercial, Administración, Ingeniería Industrial o afines.
- Experiencia: Mínimo 3 años en roles comerciales B2B y al menos 1 año en gestión de cuentas o venta consultiva.
- Inglés intermedio necesario
- Experiencia deseable en industrias como logística, supply chain o bienes de consumo.
Indicadores de Éxito:
- Generación de oportunidades basadas en análisis de datos.
- Conversión efectiva de propuestas comerciales.
- NPS y satisfacción del cliente.
- Cumplimiento de forecast y rentabilidad por cliente.
- Participación activa en iniciativas de innovación comercial.
Remote Type
Hybrid Remote
Skills to succeed in the role
Account Management, Active Learning, Adaptability, Asset Management, Communication, Cross-Functional Work, Curiosity, Customer Retentions, Customer Satisfaction, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Negotiation, Partnership Development, Problem Solving, Process Improvements, Relationship Management, Revenue Growth, Solutions Development, Stakeholder Engagement, Strategic Planning, Value Propositions
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.