Job Overview
Join our Safety Operations team to review, process, and manage safety data across multiple service lines. You’ll ensure compliance with global regulations and internal SOPs while supporting high-quality pharmacovigilance activities under the guidance of senior team members.
Key Responsibilities
- Prioritize and complete all assigned training on time.
- Review, assess, and process safety data according to regulations, SOPs, and project requirements.
- Perform pharmacovigilance activities including:
- Collecting and tracking adverse events (AEs) and endpoint information.
- Determining initial/update status of events.
- Database entry, coding of AEs and products, and writing narratives.
- Conducting literature searches and related activities.
- Maintain accurate case records and ensure compliance with project timelines.
- Meet quality, productivity, and delivery standards consistently.
- Identify and escalate quality issues promptly.
- Collaborate with cross-functional teams (clinical, data management, project management) and healthcare professionals to resolve project-related issues.
- Communicate effectively with clients regarding case processing details when required.
- Attend project meetings and provide feedback on challenges and successes.
- Mentor new team members and share best practices.
- Contribute to departmental initiatives and process improvements.
- Demonstrate problem-solving skills and adaptability to changing demands.
- Complete all mandatory training and maintain accurate documentation.
- Support medical review of non-serious adverse events (AEs) and adverse drug reactions (ADRs) when required.
- Ensure completeness and accuracy of data according to regulations and guidelines.
- Maintain flexibility to operate in shifts and manage multiple priorities under strict deadlines.
Qualifications
- Bachelor’s degree in scientific, healthcare, or life sciences discipline.
- Fluency in English, Arabic and French (minimum C1 level)
- Up to 3 years of relevant experience (or equivalent education/training).
- Strong knowledge of medical terminology and safety databases.
- Familiarity with global clinical research regulations.
- Proficiency in Microsoft Office and web-based applications.
- Excellent attention to detail, organizational skills, and time management.
- Strong communication skills and ability to work independently or in a team.
- Flexible, self-motivated, and eager to learn across safety service lines.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com