City/State
Norfolk, VAWork Shift
First (Days)Overview:
Sentara Therapy Center Neuro Rehab in Norfolk, VA, is hiring a Full-time, Day Shift, Administrative Associate to work at the Sentara Brock Cancer Center.
Hours/Shift: Full-time, Day Shift from 9 a.m. to 5:30 p.m. and from 10 a.m. to 6:30 p.m.
The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.
Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Education
High School Grad or Equivalent Required.
Bachelor's Degree Preferred
Experience
Computer Savvy with Microsoft Office Experience
Ability to Multitask in a Fast-Paced Environment
Customer Service Experience in a Medical Environment
One of the following skill levels is preferred:
One year of experience in a medical environment or;
Completion of a healthcare-related certificate program or;
Completion of higher level of education requirements or;
Transferable skills, example: one year or more in a call center, customer service application program, or clerical experience.
Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.