About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island’s northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations – 80 percent with ocean views – and fill your days with water sports, relaxing pool time and exotic dining experiences.
What you will do
- Ensure and develop procedures to maintain the integrity of the Landscaping stores and hotsos coordination.
- Coordinate and be involved in the resort’s daily operations, including following up on internal and external customer challenges, glitches, reports, and unforeseen daily activities.
- Execute and coordinate all internal and external communication, preparing the Netma, glitches, arrivals, and departures daily.
- Execute and coordinate all Owner’s punch list requests and R&Ms (Repairs & Maintenance) into Hotsos and distribute for action.
- Execution and coordination of Hotsos with the engineering and landscaping leadership team.
- Execution and coordination of all purchase orders (locally and internationally) through to completion and delivery.
- Establish and maintain procedures to replenish supplies and inventory in a timely and efficient manner.
- Respond courteously and promptly to all guest questions, glitches, complaints, and requests to ensure a high level of guest satisfaction.
- Monitor budget and control expenses within all areas of the department. Participate in preparing the departmental forecast, operating budget, and Capital plans, which support the overall objectives of the resort.
- Ensure the efficient daily functionality of the landscaping office through constant, immediate, responsive, and proactive communication with all departments, suppliers, and contractors.
- Follow up on all outstanding invoicing for submission of payment.
- Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all resort department heads to stay informed of maintenance and landscaping needs and ensure timely responses to requests.
- Coordinate all staff activities to ensure the department's smooth and efficient operation in the absence of direct reports.
- Submission and managing of the monthly reports re: Productivity, job completion, daily/weekly/monthly checklist, PM and chemical records, and any other records deemed suitable and valuable to the operation requested by the Director of Landscaping/Landscaping Manager/Landscaping Supervisor/Engineering Office Supervisor.
- Assist in the planning, operating, and implementing procedures such as Opera and Workday.
- Maintaining logs on the movement of stock items and tools through accountability and sign in and out practices.
- Use of inventory management (par stocks, reordering processes, critical items, and spares) and managing the distribution of items.
What you bring
- College Administrative certification.
- An Associate Degree or comparable qualification.
- Must be computer literate with competency in using MS suite of products.
- Must have a minimum of two years of working experience as an administrator. Reading, writing, and excellent oral proficiency in the English language.
- Excellent customer service skills.
- Public speaking skills are an asset.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals