Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Job Specific
- Greets and assists visitor to the department
- Answers incoming phone calls, directs calls to appropriate department as necessary
- Takes and transmits messages for Director
- Maintains appointment calendar for Director and keeps him/her informed of scheduled commitments
- Prepares and distributes correspondence for department
- Receives, sorts, distributes department mail
- Assists in the preparation and distribution of reports generated by the department
- Maintains reader file for Food and Beverage Department personnel
- Maintains files for and thorough familiarity with contracts for services, materials and supplies
- Maintains trace file for time sensitive activities and materials
- Establishes and maintains files to effectively organize the department
- Controls inventory for office supplies, requisitions same as needed to support operations
- Maintains departmental payroll reports/records and training records and contact file for department personnel
- Maintains accurate contract and contact information for vendors, suppliers and other organizations doing business with Loews (Insert Hotel Name)
- Assists in the preparation of monthly inventory reports
- Assist in the completion of special projects as assigned by the Director
- Assists other Food and Beverage department personnel as necessary to ensure smooth operation of department
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- High School diploma or higher
- Three to five years experience Administrative Assistant/Secretarial
- Proficient in office equipment operation, keyboard 50 wpm, computer software; Win95, Word, Excel
- Effective management, leadership, organizational and communication skills
- Guest service oriented, with excellent Hospitality skills
- Ability to work flexible schedule to include weekends and holidays