THE ROLE
As an Operations and Testing Officer, you will manage critical timetabling and operational functions for Macquarie University College, while supporting English language test centre administration. This role requires exceptional organisational expertise, timetabling capabilities, and strong stakeholder management skills.
Some of your key responsibilities include:
Coordinate Macquarie University College (MQUC) timetables and class management, across multiple study periods, liaising closely with the central timetabling team,
Manage enrolments, registrations, and class changes, ensuring accurate and timely updates in liaison with the academic managers,
Prepare and maintain workload planners for continuing and casual teaching staff,
Collect, consolidate, and interpret data for student administration activities, including unit enrolment, class timetabling, examination scheduling, and results entry,
Coordinate the preparation and organisation of examinations and results, liaising closely with the central examinations team,
Update and maintain proposals and unit offerings in the Content Management System,
Support teaching teams in the appointment and administration of casual teaching staff, including induction, training, processing timesheets, and related communications,
Contribute to the development, implementation and improvement of administrative systems, processes and procedures,
Coordinate the maintenance of property, facilities and equipment for teaching and office spaces,
Support the delivery of College engagement activities and events,
Oversee and support the delivery of IELTS and PTE testing services, and
Perform any other duties as required and appropriate for this classification
ABOUT YOU
As the successful candidate, you will be a highly organised professional with demonstrated timetabling expertise and strong analytical capabilities. You will thrive in managing competing priorities and work effectively in fast-paced environments.
You will have excellent communication and interpersonal skills, enabling you to build effective relationships with diverse stakeholder groups within the College and across the University. You will demonstrate initiative and the ability to work autonomously while contributing collaboratively to team objectives.
Your high-level technical proficiency and adaptability to new systems, combined with meticulous attention to detail, will ensure accurate and efficient operations. You will maintain confidentiality, discretion, and professionalism at all times.
ABOUT US
Macquarie University College provides local and international students with alternative pathway programs to undergraduate and postgraduate degrees through our accelerated face-to-face learning model. The College delivers Foundation, Intensive, Diplomas, UniReady and Masters Qualifying programs, English language programs, and operates the IELTS and Pearson Testing Centre on campus. This is an exciting opportunity to join a dynamic team committed to supporting student success.
TO APPLY
To be considered for this full-time position, please apply online with your resume as well as a cover letter (maximum 2 pages) outlining what you will bring to the role, and how your experience aligns with the selection criteria below.
Essential Selection Criteria
Degree and/or equivalent experience in business administration, education administration or similar discipline,
Demonstrated experience and understanding of timetabling coordination and class management within a higher education or similar complex environment,
Proven ability to manage multiple operational priorities in fast-paced, high-volume environments,
Advanced data management, analysis and reporting capabilities
Excellent stakeholder engagement and relationship management skills,
High-level computer proficiency including MS office and experience with student management systems, and
Proven ability to maintain confidentiality and handle sensitive information appropriately.
Desirable Selection Criteria
Experience with University systems,
Knowledge of higher education administrative processes and frameworks,
Experience in English language testing (IELTS/ PTE) administration.
*** The successful candidate may be required to undergo a Qualification Check and a National Police Check clearance.
For enquiries about the role please contact Jessica McCarthy, Operations and Testing Team Leader at Jessica.mccarthy@mq.edu.au
Submission of Applications Open Until: Wednesday, 26 November 2025 at 11:59 p.m. (AEDT).
Please note that interviews are expected to be held on the first week of December 2025
*** Applications will be reviewed on a rolling basis, and we reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received- early applications are encouraged.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
26/11/2025 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.