We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The Accounts Receivable Supervisor provides oversight to the day-to-day operations of the Firm’s Accounts Receivable Specialists. The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to ensure reporting, transaction processing and replies to client requests are completed timely and accurately.
Essential Duties:
Manages the Receivable functions for the Firm including but not limited to:
Building and maintaining relations with the client engagement teams and finance management.
Coaching and evaluating staff performance.
Oversee the training process for new hires.
Review and approve client refunds and write offs.
Oversee and assist in the stop work process.
Ensuring timely and accurate transaction processing.
Reconciliation of system integrations.
Assist in assessing and redistributing work volume.
Project management duties include but are not limited to:
Review and improve the team’s processes and procedures.
Ensure process and procedure documentation is complete and proper.
Performance Advisor duties include but are not limited to:
Plans appropriate staffing levels; interviews, selects, orientates, and trains.
Communicates performance expectations, provides feedback and recognition of team’s performance.
Completes employee counseling reports and/or discipline, including termination.
Creates career growth opportunities and employee development plans.
Holds monthly training/meetings to promote growth and development both individually and with the team.
EDUCATION/CERTIFICATIONS:
Bachelor’s degree or equivalent experience - Required
TECHNICAL SKILLS:
Intermediate Microsoft Office skills - Required
English fluency (both written and spoken) - Required.
Strong communication skills both written and verbal - Required
Effective organization and time management skills - Required
Strong attention to detail – Required
EXPERIENCE:
3-5 years relevant experience - Required
LEADERSHIP SKILLS:
Ability to supervise, direct, and review the results of projects or assignments - Required
Ability to support, affect, and implement change - Required
Ability to impact and influence a diverse population - Required
Ability to attract, lead, motivate, and retain a team - Required
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits https://rsmus.com/careers/el-salvador.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.