Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:

The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.
Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
Please note, recruitment will close without notice when a hiring decision has been made.

If you need assistance or have questions regarding the application process, please contact the Human Resources department at (702) 992-2320 or apply@nevadastate.edu.

Job Description

Nevada State University invites applications for the position of Accounting Assistant 3 in the department of Student Financial Services. The Accounting Assistant 3 will provide front-line customer service and support related to student billing, payments, installment plans, and account management. This position is responsible for receiving and posting payments, reconciling financial activity, processing student financial transactions, while ensuring compliance with university, state, and federal regulations. The Accounting Assistant 3 works collaboratively with students, authorized third parties, and campus partners to research and resolve account issues while maintaining accuracy, confidentiality, and exceptional customer service standards.

About the institution:

Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.

Nevada State University continues to grow as an institution of higher education. In Fall 2024, the enrollment surpassed 7,500, with 7,464 undergraduate students and 85 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 41% are Hispanic, 13% are Asian/Pacific Islander, 9% are Black/African American, 22% are White, and 6% are multiracial.

We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.

We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community.

We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.

Primary Responsibilities:

Provide front-line customer service to students, parents, faculty, and staff via phone, email, instant message, live chat, and in person, explaining university policies related to tuition, fees, and student accounts in a clear, professional, and empathetic manner.
Demonstrate strong customer service skills, with the ability to communicate effectively with individuals from diverse backgrounds while maintaining professionalism and confidentiality.
Receive and post payments accurately to student and corporate accounts; reconcile daily cashiering and TouchNet activity in compliance with PCI and cash-handling standards.
Review and balance daily financial reports, promptly identifying and resolving any discrepancies.
Research and resolve student account issues, including billing errors, returned payments, and adjustments; communicate outcomes and corrective actions to students and departments.
Perform account reconciliation and utilize computer spreadsheets to record, analyze, and report financial data.
Process payments received by mail and in person, ensuring adherence to established financial control procedures.
Process third-party contracts, including sponsors, military agencies, Nevada Prepaid, and private employer tuition programs; maintain billing records, invoice sponsors, and apply payments accurately and on time.
Process grant-in-aid and tuition waiver transactions for employees and dependents in coordination with Human Resources; verify eligibility, assign appropriate waiver codes, and update student accounts.
Apply donor-funded and institutional scholarships to student accounts, ensuring correct term distribution and adjusting when awards span multiple semesters.
Process housing charges, nursing insurance premiums, and other non-tuition fees in coordination with Housing and the School of Nursing; ensure timely posting and adjustment of related charges.
Provide support for student payment plans administered through TouchNet, including answering inquiries, explaining plan terms and due dates, and assisting with payment troubleshooting or adjustments.
Assist students whose accounts are referred to ECSI RecoverySelect for pre-collections; handle inquiries, payment arrangements, and communication between students and ECSI.
Review and document accounts with outstanding balances; initiate follow-up or collection actions in accordance with departmental procedures and applicable regulations.
Process refunds, voided or stale-dated checks, and returned payments in compliance with Department of Education cash management rules; resolve refund-related discrepancies as needed.
Collaborate with Financial Aid, Registrar, Veterans Services, Controller’s Office, and other departments to resolve account holds, aid disbursement issues, and other cross-departmental concerns.
Support testing, documentation, and implementation of system updates or process improvements affecting Student Financials, TouchNet, or ECSI, under the direction of the Bursar or Systems Analyst.
Maintain compliance with federal and state regulations, data security standards, and institutional policies, including FERPA, PCI, and cash management requirements.
Assist with other cashiering or student accounts functions as assigned, particularly during peak activity periods.

Required Qualifications:

Graduation from high school or equivalent education and three years of progressively responsible clerical accounting experience which included duties such as responsibility for accounts payable, accounts receivable, payroll and/or other accounting data; setting up computer spreadsheets to record, track organize and report data; researching and interpreting financial to data prepare reports and respond to budget and accounts related inquiries; and reconciling accounts; OR one year of experience as an Accounting Assistant 2 in Nevada State service which included clerical accounting duties as described above; OR an equivalent combination of education and experience as described above.
Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).

Please note: Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position.

Preferred Qualifications:

Possess at least one (1) year of clerical experience, including six (6) months performing financial duties such as account reconciliation and data reporting.
Experience processing student account transactions in higher education, including receiving and posting payments, third-party contracts (military, Nevada Prepaid, and employer sponsors), and housing or insurance charges. Proficiency with TouchNet and Workday for cashiering and payment posting and with PeopleSoft for student account management; familiarity with ECSI for pre-collections support.
Familiarity with POS (Point-of-Sale) systems and compliance with check-handling regulations.
Demonstrated accuracy in reconciling complex financial transactions and balancing cashiering activity across multiple systems.
Knowledge of NSHE or general higher education financial processes, including billing, waivers, collections, and financial aid disbursement.
experience adhering to federal and state regulations and data-security standards, including FERPA, PCI, and cash management requirements.

Salary & Benefits

Budgeted salary for this position is $46,207.44. Nevada State University offers excellent benefits, including a generous vacation & sick benefits, 12 paid holidays, educational benefits, a choice between three health insurance plans that can be supplemented with flexible spending accounts or health savings accounts, and an excellent pension retirement plan through the Public Employees’ Retirement System of Nevada. The plan requires employees to withhold 19.25% of the budgeted salary toward retirement with an equal employer match of 19.25%. No relocation assistance is provided for this position.

The typical work schedule is Monday through Friday from 8:00 am to 5:00 pm.

This Posting is Open Until Filled

The posting will remain open until filled, with the first review of applications to begin on Tuesday, November 18, 2025. Qualified individuals are encouraged to apply by November 17 for full consideration.

Special Instructions for Internal NSHE Applicants

Nevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the “Browse Jobs” process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

Travel Reimbursement

Out of Area/State Candidates will not be offered travel reimbursement.

Exempt

Full-Time Equivalent

100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at apply@nevadastate.edu.

Please upload the following documents:

Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and Nevada State University;
Names and contact information of three references (you will be notified before references are contacted);
Veteran Interview Consideration – (optional) – To receive interview consideration for veterans and veterans with a service-connected disability, proof is required at the time of application. Please attach proof electronically to your application under the Resume/CV section. (Examples of acceptable documents include DD-214, disability letter from Veteran's Administration, etc.).

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.