WoodMac

Account Manager

Calgary, CA Full time

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.

WoodMac.com

Wood Mackenzie Brand Video

Wood Mackenzie Values

  • Inclusive – we succeed together
  • Trusting – we choose to trust each other
  • Customer committed – we put customers at the heart of our decisions
  • Future Focused – we accelerate change
  • Curious – we turn knowledge into action

Role Purpose

Your role will focus on retaining and growing clients in the natural resources sector through a variety of mechanisms, including face-to-face meetings, phone conversations and utilising web-based solutions.  You will excel at identifying opportunities to expand our research coverage and consulting services particularly around crude oil markets, natural gas fundamentals, refining margins, and energy transition strategies.

The Account Management team is a key driver for sales execution and performance across existing and new accounts. You will be instrumental for the achievement of sales targets as well as the effective use of resources to achieve targets. Your client portfolio will include a diverse set of customers in key Wood Mackenzie markets. This is your opportunity to truly partner with the firm’s critical clients.

Main Responsibilities

Account Planning & Management

  • Develop comprehensive account strategies incorporating oil and gas market cycles, commodity price volatility, and upstream/downstream investment patterns
  • Proactively manage commercial growth aligned with regional energy market priorities and commodity trading patterns
  • Identify high-potential clients for cross-selling opportunities across our oil, gas, LNG, and refined products research suite
  • Execute account management strategies using deep understanding of commodity market dynamics and energy sector business models

Client Engagement & Business Development

  • Serve as the critical link between clients' commodity market needs and Wood Mackenzie's energy research capabilities
  • Effective client engagement and understanding of critical client business growth potential and how the Wood Mackenzie suite of products supports the client's growth
  • Handle client inquiries related to oil and gas market outlooks, price forecasting, and supply/demand fundamentals
  • Represent Wood Mackenzie at conferences and professional organizations to expand brand recognition and promote business development activities

Market Intelligence & Collaboration

  • Provide continuous feedback on evolving client needs in oil and gas markets, including emerging trends in energy transition and commodity trading
  • Support launches of new products covering crude oil benchmarks, natural gas pricing, refining economics, and petrochemical markets
  • Collaborate effectively across research (upstream, gas & LNG, refining), consulting, and data services teams
  • Demonstrate strong understanding of how account management integrates with commodity research and market analysis functions

Pipeline Management

  • Effectively manage the business pipeline to ensure accurate forecasting
  • Ensure high quality of task/services/information is provided
  • Make evaluative judgements based on analysis of information, guided by precedents

About You

Knowledge & Experience

  • Direct experience in oil and gas industry operations, commodity trading, or energy market fundamental analysis strongly preferred
  • Direct knowledge and experience working in the Canadian energy industry an advantage
  • Good knowledge and understanding of account management processes, procedures and systems within the energy/natural resources sector
  • Good understanding of how account management integrates with other teams to achieve overall objectives
  • Experience in client-facing or account management roles, with understanding of relationship management

Professional Skills

  • Demonstrated success in developing oil and gas sector clients and building trusted advisor relationships around commodity market insights
  • Strong negotiation skills and a results-oriented mindset
  • Attention to detail in making evaluative judgements based on analysis of factual information
  • Ability to resolve problems by identifying and selecting solutions through application of acquired technical experience

Personal Attributes

  • Self-motivated and energetic with excellent judgment in how resources are utilised and optimised
  • Passionate about growing the business and committed to personal and professional development
  • Intellectually curious about how data and analysis can solve critical business challenges
  • Highly organised, with strong planning skills and the ability to manage workloads effectively

Technical Requirements

  • Familiarity with CRM systems such as Salesforce is advantageous
  • Good analytical/technical operational knowledge required to complete work in account management
  • Legally entitled to work in Canada

Expectations

  • Delivery of individual targets
  • Role model strong integrity and sets an example of WoodMac’s values and behaviours.
  • Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones

Equal Opportunities

We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov 

If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.