About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.
We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent-tense team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
Visit www.perk.com to learn more.
TravelPerk Account Management Team
The TravelPerk Account Management team is responsible for supporting all customers of TravelPerk, including managed and unmanaged accounts, in any inquiries related to the use of TravelPerk in their organisations. The Account Management team works closely with each customer to strategically identify how the accounts can benefit from TravelPerk’s services, and works to raise customer engagement, increase revenue, and improve customer satisfaction with the TravelPerk products and services. The Account Management team also looks for ways to improve the TravelPerk internal process to ensure we are consistently delivering 7 Star service to all customers, regardless of size or their subscription to our paid services.
The Junior Account Manager – Support role is an entry-level position designed to support our smaller, unmanaged accounts. Acting as one of the first points of contact, you will respond to incoming client inquiries and provide timely, clear, and professional support.
In this role, you’ll help maintain positive relationships with customers while also learning to recognise when an account shows strong potential for growth. When you identify these opportunities, you’ll contribute to increasing the customer’s engagement with TravelPerk by promoting the platform’s value and encouraging more frequent usage.
As this is a junior position, you won’t have a dedicated client portfolio, but you will gain broad exposure to a large number of accounts and situations. Success in this role means being highly organised, able to manage a high volume of requests, and prioritising effectively based on urgency and impact. You’ll also be encouraged to suggest improvements to enhance the client experience and support the wider team’s goal of driving adoption and revenue growth.
This role is ideal for someone starting their career in Account Management or Customer Success, who is eager to develop strong client-facing skills while supporting a wide variety of accounts.”
What you will do:
What we are looking for:
Our benefits
English is the official language at the office. Please submit your resume in English if you choose to apply.
How we work
Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL - first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Barcelona hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, and creativity and ultimately make us a great place to work.
At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.
TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.
How We Work
We believe real connection happens in real life. That’s why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.
Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.
We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.
As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you’re from, you’re welcome at Perk.
At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.