Account Executive, Groups & Hospitality Sales

The Giants Groups and Hospitality Sales Team are responsible for building relationships with prospects to sell group tickets, suites, special events, and other premium hospitality experiences at Oracle Park. They are also in charge of delivering a 360-degree view of the group experience at Oracle Park to all its new customers. They will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

The San Francisco Giants are looking for an Account Executive, Groups and Hospitality Sales, who will work closely with our Manager, Groups and Hospitality Sales to identify opportunities for accelerating growth of our group ticket and premium hospitality sales at Oracle Park, with a strong emphasis on prospecting and closing large corporate and community-based groups. This role will be responsible for all aspects of the sales process, including prospecting, facilitating meetings, handling objections, closing, and servicing accounts after the sale is made.

 

An ideal candidate is passionate about a sales career in the sports industry, possesses a strong work ethic, can battle through adversity, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment. This role reports to the Manager, Groups and Hospitality Sales. This position will be in our beautiful ballpark headquarters at 24 Willie Mays Plaza in San Francisco.

·       Drive ticket sales through traditional group sales, community driven theme events, and special event sales

·       Meet or exceed daily, weekly, and monthly sales targets and KPIs, including:

·       50+ outbound calls per day to potential and existing clients

·       2+ in-person meetings or stadium tours per week

·       Monthly ticket sales and revenue quota (specific quota to be defined by management)

·       Conducting and adhering to the required sales cadences given to each campaign

·       Meet or exceed a client retention rate of 30%

·       Proactively source new leads and maintain a robust sales pipeline

·       Utilize CRM tools to track interactions, manage client relationships, and navigate pipelines

·       Build and maintain strong relationships with clients through regular communication

·       Attend games and events during non-traditional business hours to engage with clients, ensuring a high level of satisfaction and retention

·       Demonstrate a strong work ethic and commitment to achieving personal and team sales goals

·       Maintain a proactive mindset by seeking new opportunities to drive sales and enhance client satisfaction

·       Thrive in a fast-paced sales environment, adapting to changing priorities and demands

·       Show a willingness to go above and beyond, including taking initiative on projects and tasks without direct supervision

·       You will actively participate in formal sales training and learn hard skills such as software management.

·       You will build relationships with prospective buyers through outbound calls and live meetings at the ballpark or virtually.

·       You will be given the opportunity for early success in meeting or exceeding individual campaign goals within a set duration.

·       You will be selling Oracle Park; a facility frequently ranked as one of the finest in all of sports.

·       You will be mentored by some of the best sales professionals and can grow your sales career into new and challenging roles.

·       You will get the chance to work with our Partnerships and Giants Enterprises Departments on upsell and cross-selling opportunities for in-game and non-baseball related events.

 

·       Previous experience in sports sales is preferred.

·       Excellent communication skills and confidence presenting to customers.

·       A self-starter who is prepared to work in a fast-paced industry.

·       Ability to work non-traditional hours including nights, weekends, and holidays.

·       You are an authentic, inspiring, and positive team member.

·       You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals.

·       You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen.