Provides academic guidance to both current and prospective students as a means to ensure their success at LSU and to help define their academic goals.
Job Responsibilities
Provides educational guidance and assistance for students by planning schedules, recommending courses, and determining appropriate solutions for students. Follows through and tracks the advancement of students as they strive to accomplish their academic goals. Additionally, provides case management to students who do not meet their educational requirements and offers guidance toward other academic programs. Utilizes various electronic and print-based materials, as well as multiple university databases, to interpret LSU degree programs. Serves as the conduit for students in interpreting and enforcing university policies and procedures that students encounter in University College and other LSU entities. Manages an advisor: student ratio of approximately 1:400, serving prospective students, new students, re-entry students, transfer students, and other students who are enrolled in University College. Records advising notes in a variety of formats for reference and for referrals to appropriate campus departments and agencies. Guides students through a variety of academic appeals processes and presents these appeals to the administration on behalf of the students. (90%)
Conducts a variety of academic workshops and public presentations for current and prospective students and parents, including, but not limited to, Bengal Bound Orientation. Provides advising support through the Student Success One Stop Shop as assigned. May include occasional nights and weekends. Performs other duties as assigned by leadership. (10%)
Additional Requirements
FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health-related matter, they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
Minimum Qualifications
Bachelor's degree
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Preferred Qualifications
Master's degree in Counseling, Social Work, Higher Education Administration, or related human relations field, and 1 year of experience
Specific Experience: Demonstrated ability to coordinate and direct academic programs; demonstrated human relations and communications skills.
Job Competencies
Facilitating workshops and conducting presentations - Beginner
Dealing with crisis management when necessary - Beginner
Interpreting academic degree requirements and university policies and procedures - Proficient
Utilizing a variety of computer applications and databases - Proficient
Demonstrating ethical professional practices and behaviors - Proficient
Practicing effective customer service skills - Proficient
Demonstrating problem-solving skills - Proficient
Paying attention to details - Proficient
Exhibiting appropriate critical thinking skills - Proficient
Cooperating in a teamwork environment - Proficient
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.